Bankruptcy & Recovery Specialist III - Patelco Credit Union

About Patelco Credit Union:

Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in assets to over $9 billion in assets and is the 7th largest credit union in California with branches throughout Northern California.

 

We are here for our members throughout all their stages of life. Meeting them with the products and services to help them plan purposefully for their futures and to secure our life-long partnership as their trusted financial advocate. As one team, we are all committed to delivering service, empowering financial literacy, creating products, and providing new technology for our members.

 

We believe that work should be rewarding, challenging, and enjoyable. We’re dedicated to creating a positive and supportive culture where our team members can thrive. If you’re looking to use your skills and knowledge to make a difference in our members’ lives, Patelco could be the perfect fit for you.

Overview:

In this role, responsibilities will include analyzing & tracking incoming bankruptcy notices and payments on bankrupt and collection of recovery accounts.  The successful candidate will possess strong organizational skills, excellent communication skills with a strong capability of making sound decisions.

Responsibilities:

• Track incoming Bankruptcy Notices and ATTY/Trustee/Agency payments on Bankrupt and Recovery accounts
• Review new Bankruptcy filings and ensure credit union is protected against loss.
• File Proofs of Claim in CH13 and CH7 asset cases
• Referring BK accounts to BK legal counsel.
• Negotiates bankruptcy reaffirmations
• Processing BK discharge and dismissal notices on system
• Posting of monthly Bankruptcy Trustee, Collection agency, and member payments
• Collects past due balances on charged-off loans/shares and negotiates payment arrangements or assists in asset liquidation processes
• Negotiates and approved loan settlements offers
• Ensures all member contact is conducted in a respectful and professional manner and in full compliance with regulations & the credit union’s standards.
• Responsible for the management and control of assigned queue(s). Ensures goals assigned for the queue(s) as well as departmental goals are achieved on a consistent & compliant basis.
• Placing non-BK charge-off accounts to collection agencies and attorneys when appropriate
• Track and manages collections agencies performance
• Placing delinquent auto loans for Repossession
• Prepare and update various reports for charge offs, BK, CH7, CH13
• Coordinate and support vendor relationships & accounts payable
• Assist members with credit disputes
• May represent Patelco Credit Union for various court appearances
• May be responsible for Quality Control monitoring and reviews
• Other duties as assigned

 

Functional Competencies

• Very strong organizational skills
• Strong verbal and written communication skills
• Team player
• Strong negotiation skills
• Strong knowledge of Microsoft Word and Excel
• Strong decision-making skills
• Ability to meet numerous deadlines in fast-paced environment
• Ability to work independently

Qualifications:

• 4+ years Bankruptcy/Collections experience required
• Knowledge of US Bankruptcy System
• Knowledge of Collection Process
• Knowledge of collection process for non-BK charge-off recovery members

Physical Activities/Requirements

• This role is based in Dublin Headquarter Offices.

Target Base Pay:

$26.00- $26.15 / hr

Compensation at Patelco:

Please note that the salary information is a general guideline only. Patelco Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.

We Offer:

Physical Health:

• Exceptional Medical, Dental, Vision, and Life Insurance benefits
• Rewards for completing wellness related activities

Financial Health:

• Competitive compensation packages with bonus opportunity
• 401(k) with 3% Safe Harbor and 5% employer match
• Discounts on loan products
• Tuition reimbursement

Emotional Health:

• Employee Assistance Program (EAP)
• PTO for part-time and full-time positions
• Paid holidays

Personal Development:

• On-the-job training and skills development
• Internal transfer opportunities for career growth
• Volunteer work

 

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