Banking/Mortgage/Lending Call Center Reps (Hybrid) - CornerStone Staffing

Banking/Mortgage/Lending Call Center Representative (Hybrid)

CornerStone Staffing is partnered with a nationally known mortgage and lending solutions provider & we are recruiting for aBanking/Mortgage/LendingCall Center RepresentativeinIrving (75063).

• Do you have great call center experience from a financial institution?

• Do you excel in helping customers resolve issues and create lasting partnerships?

35 Openings!

Apply Today & Claim Your Spot!

Banking/Mortgage/Lending Call Center Representative Job Qualifications:

• 2+ years of Call Center experience REQUIRED

• 2+ years of Banking/Mortgage/Lending Customer Service experience preferred

• HS Diploma or equivalent required

• Strong MS Office skills: Creating spreadsheets and presentations

If Interested:

Apply Online @ www.cornerstonestaffing.com

Select Arlington Office

EMAIL: arlington.resume@cornerstonestaffing.com with your name and add MORT to subject line

Mention Job #146078 In Your Communication

Banking/Mortgage/Lending Call Center Representative Pay: $18.50/hr.

Banking/Mortgage/Lending Call Center Representative Shift:

MUST Be Available To Work ANY Shift Within The Times Listed Below:

• Onsite Training Schedule: Monday Friday, 8AM - 5PM CST

• Hybrid Work Schedule: Monday Friday, 7AM CST 7PM CST

  • Work from Home 4 days / week

  • Go into the office every Tuesday

Banking/Mortgage/Lending Call Center Representative Responsibilities:

• Interface with customers to resolve 1st and 2nd tier/escalated customer service issues

• Investigate, analyze, coordinate and track moderately complex customer issues

• Create and maintain logs, reports, records and files

• Make proactive calls to determine issues requiring close attention, identify problems and work through to resolution

• Assist with order fulfillment

• Receive orders, reconcile information, track on spreadsheets, and follow up with customers

• Assist with customer billings, answer questions about billing, and coordinate resolution of billing issues with collections and/or other departments

Banking/Mortgage/Lending Call Center Representative Application Process Includes:

• Drug testing

• Background check

• Clerical testing

• Client interviews

To Apply For This Job:

www.cornerstonestaffing.com

Select Arlington Office

Click the Apply Online Button

• If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.

• If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.

After completing the online application, for immediate consideration, you will need to email your resume to arlington.resume@cornerstonestaffing.com to schedule a phone interview.

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