Banker - Operations Specialist - Junior - Talent Software Services, Inc.
Chicago, IL 60606
About the Job
IAM Analyst
Duration: 12 Months
Working hours: 8-5 PM CST
Working Location: Can be fully remote anywhere in the US, but preference is given to candidates in the Chicago area, offering the vibrant city life and rich cultural experiences.
Role Mandate
The Enterprise Centralized Provisioning Utility was established to consolidate, streamline, and simplify provisioning practices. This improves the business experience and ensures appropriate controls by reducing logical access risks with strict adherence to processes, aligned with IAM governance. The candidate will lead the effort in transitioning provisioning processes from across client into the centralized provisioning utility. The IAM Analyst is responsible for the oversight, support, and daily administration of banks' applications.
Role Responsibilities Include (but are not limited to):
- Act as the key escalation point for new and/or revised processes, business issues, procedures, products, and processes of a more complex nature.
- Apply in-depth process knowledge to ensure consistency and effectiveness of service and support, and effective management of risk and controls.
- Act as a key control over critical business activities related to the area of expertise, with significant involvement in analyzing and advising on business implications of options.
- Adhere to the access control operating procedures.
- Enforce access controls related to ID/account access and ensure request approval checks, completeness validation, and correctness checks are conducted.
- Perform the day-to-day operations of access request, fulfillment, and administration processes, ensuring access is provisioned/modified/removed accurately and in a timely manner.
- Execute the access attestation remediation requests as defined by the access control operating procedures.
Must-Have Skills:
- Strong experience with troubleshooting and actioning corrections.
- Excellent verbal and written communication skills.
- Ability to follow written direction and action items based on provided SOPs.
- Must have strong problem-solving skills and be able to exercise discretion.
- Ability to collaborate with team members and other internal stakeholders.
- Strong attention to detail.
Nice to Have Skills:
- Any knowledge of Identity Access Management.
- Previous experience with Host.
Interviews:
- 1st round – Hiring Manager
- 2nd Round – Hiring Manager & Team Lead