Bakery Operations Manager- Eataly Corporate - Eataly North America

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

The Bakery Operations Manager oversees the successful operations of Eataly North America’s 24-hour operating bread and pizza alla pala bakeries. The Manager ensures quality and product standards across North America. Reports to the Head of Bakery Operations.

· Trains, supports, motivates, guides, and elevates the performance of the in-store Bakery Managers

· Collaborates with the Finance Team to analyze and optimize sales, COGs, and labor and to ensure all bakeries operate within budget

· Safeguards product quality, verifying proper maintenance of the sourdough starter and the successful execution of Eataly’s standard, unique recipes

· Guarantees that bakeries meet all safety, health, and sanitary standards

· Creates and documents new on-brand recipes and items for bakery promotions

· Travels regularly to each bakery to assess quality and to provide in-store support as needed or assigned

· Partners with the Bakery Managers, General Managers of Retail, and Directors of Store Operations to troubleshoot issues and implement growth strategies

· Liaises with the Merchandising team on fresh products and retail operations.

· Communicates directly with vendors for bakery product and collateral needs

· Collaborates with the Culinary and Hospitality teams to develop recipes for existing restaurants and new restaurant concepts.

· Oversees opening bakery operations in new stores: partners with the Construction Team on floorplan design; assists with ordering supplies and equipment; hires and trains team members; provides ample onsite support

· Partners with Human Resources to develop and implement programs to increase talent attraction and retention

· Prepares updates and presentations for senior leadership on the status of the bakery

· Performs other duties as required or assigned

· 8+ years of experience in bread production including the use of sourdough starters

· 5+ years of experience in a manager position

· Excellent communication, leadership, and motivation skills

· Ability to be flexible and problem solve in a fluid environment

· Advanced proficiency in Excel and the Microsoft Office Suite

· Degree from a post-secondary culinary arts training program highly preferred

The annual salary for this position is $75,000 - $90,000

JOB REQUIREMENTS

· Ability to oversee a 24-hour-operating bakery, including working weekends, nights, and holidays

· Ability to lift over 50 pounds

· Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

· Ability to work with a wood burning oven, electric pizza convection oven, and commercial spiral mixer

· Availability to travel up to 50% of the time, for extended periods of time during new store openings

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions.  If contacted for an employment opportunity, please advise Human Resources if you require accommodation.