Badging Coordinator at Pinkerton Consulting & Investigations, Inc.

The Badging Coordinator, assigned to one of Pinkerton's largest global clients, will serve as the first point of engagement for both employees and contractors who seek badging services. The Coordinator creates access control profiles, interacts with stakeholders to resolve badging requests and/or questions, and assists in the development of badge access control standards.

Essential Functions:

1. Represent Pinkerton's core values of integrity, vigilance, and excellence.
2. Create badges for new employees and contractors during weekly new hire orientation with a positive, customer service focus.
3. Create and maintain access control profiles for employees and contractors.
4. Answer phone calls and email requests/issues related to access control.
5. Conduct audits of badging data and access control profiles and troubleshoot access control issues with the security infrastructure vendors.
6. Activate and distribute badges for employees, contractors, vendors, and visitors as needed.
7. Work closely with program manager to maintain equipment and supply inventory for the badging office.
8. Maintain consistent and professional interactions with cross functional stakeholders via phone, email, and in-person to resolve badging requests, concerns, and questions.
9. Partner with physical security team and lobby receptionists to maintain accountability of temporary badges.
10. Assist in the development and enforcement of badge access control standards and related access identification standards.
11. Provide training in systems used, as needed.
12. Manage badge activations and deactivations to all client site(s) and restricted areas.
13. Interact daily with client personnel, leaving a consistently positive impression with each and every interaction.
14. Assist with general administrative tasks as assigned such as preparing spreadsheets and reports, auditing badging reports, creating metrics reports, and logging access control issues.
15. Follow written standard operating procedures for access control processes.
16. All other duties, as assigned.

Education, Experience, and Certifications:

Bachelor's degree preferred with two to five years of of badging operations including auditing and technology systems and/or corporate security experience. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.

Competencies:

• Knowledge of access control systems such as Kastle Systems, Lenel, and CCure.
• Effective written and verbal interpersonal skills.
• Able to manage multiple projects simultaneously in a fast-paced environment with competing priorities.
• Able to uphold the highest standards of confidentiality and professionalism.
• Client orientated and results driven.
• Attentive to detail and accuracy.
• Serve as a positive team member.
• Computer skills; Microsoft Office and Google Suite with an emphasis on spreadsheet functions.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Frequent sitting, standing, and/or walking.

Salary & Benefits Information:
Rate of pay: $32.00 /hour.

Benefit options include employer-paid life and AD&D, voluntary life and AD&D, medical, (HSA) Health Savings Account, (FSA) Flexible Savings Account, dental, vision, short-term disability, long-term disability, 401(K), paid time off (vacation, personal, sick, and holidays) and several employee assistance-related programs. This information provides a brief benefit overview. Upon the acceptance of an employment offer, the new employee will receive comprehensive plan details based on specific eligibility rules.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.