Backend Support Engineer /Dallas , TX (Onsite), 6 Months Contract - Suncap Technology, Inc.
Dallas, TX
About the Job
Job Description
Must Have Skills / Requirements
- Support multiple large-scale applications
- Deep dive into the code and provide robust fixes to the support issues
- Encourage and support knowledge sharing within team and external groups
- Work in an agile environment focused on the most important deliverable for our clients - Engage engineering teams and product owners to assist with troubleshooting as needed.
- Demonstrate excellent ticket hygiene by selecting appropriate product categories, keeping detailed ticket notes, managing ticket backlog, etc.
- Maintain effective documentation by regularly reviewing and updating knowledgebase content.
- Take a proactive approach in analyzing current practices to identify areas for improvement and make suggestions for more efficient and strategic solutions.
- The individual will be splitting time apprx 40-50% coding and the other ad hoc technology support
- The coding work down will be in response to support requests, rather than direct project based development
- Possess the drive to dive deep, thrive and progress even in ambiguous situations Skills: Must Have Skills / Requirements
- 5+ years of hands-on experience in Python or Java - 3+ years in SQL or NoSQL databases like MongoDB or ElasticSearch
- Demonstrated experience in support high velocity technical support - Strong Computer Science fundamentals in Data Structures, Algorithms, Complexity Analysis, Object-Oriented Design and Designing Large Scale Data-Intensive Applications Nice to Have Skills / Preferred Requirements - Experience in Java, python, SQL. - Experience in ELK Stack (Elasticsearch, Logstash, Kibana) or Prometheus + Grafana
- Proficiency in Linux, Bash, JSON and SQL - Knowledge of Credit products like corporate bonds/loans, credit default swaps, total return swaps is a plus
- Experience with cloud computing systems - Networking including TCP, HTTP, DNS, SSL certificates
- Knowledge of Slang/SecDB is a plus (for internal candidates)
- Structured Finance & Lending (SFL) Engineering Team within Global Banking and Markets is responsible for designing, developing and supporting applications for Structured Lending Businesses and Clients.
- Our focus has been to create Structured Lending Platform as part of the Client Marquee strategy which covers a wide spectrum of asset classes such as Loans, Repurchase Agreements (Repos), Asset-Backed Securities and Derivatives.
- This role offers a unique opportunity to work with the Structured Lending businesses and Strats in GBM to deliver solutions using latest technology stack while learning finance Job Responsibilities / Typical Day in the Role
- Provide world class quality of service to end users throughout the resolution process
- Support multiple large-scale applications
- Deep dive into the code and provide robust fixes to the support issues
- Encourage and support knowledge sharing within team and external groups
- Work in an agile environment focused on the most important deliverable for our clients - Engage engineering teams and product owners to assist with troubleshooting as needed.
- Demonstrate excellent ticket hygiene by selecting appropriate product categories, keeping detailed ticket notes, managing ticket backlog, etc.
- Maintain effective documentation by regularly reviewing and updating knowledgebase content.
- Take a proactive approach in analyzing current practices to identify areas for improvement and make suggestions for more efficient and strategic solutions.
- The individual will be splitting time apprx 40-50% coding and the other ad hoc technology support
- The coding work down will be in response to support requests, rather than direct project based development
- Possess the drive to dive deep, thrive and progress even in ambiguous situations Skills:
Must Have Skills / Requirements
- 5+ years of hands-on experience in Python or Java - 3+ years in SQL or NoSQL databases like MongoDB or ElasticSearch
- Demonstrated experience in support high velocity technical support - Strong Computer Science fundamentals in Data Structures, Algorithms, Complexity Analysis, Object-Oriented Design and Designing Large Scale Data-Intensive Applications Nice to Have Skills / Preferred Requirements - Experience in Java, python, SQL. - Experience in ELK Stack (Elasticsearch, Logstash, Kibana) or Prometheus + Grafana
- Proficiency in Linux, Bash, JSON and SQL - Knowledge of Credit products like corporate bonds/loans, credit default swaps, total return swaps is a plus - Experience with cloud computing systems
- Networking including TCP, HTTP, DNS, SSL certificates - Knowledge of Slang/SecDB is a plus (for internal candidates)
Source : Suncap Technology, Inc.