Backend Senior Desktop Support SCCM/Intune Engineer - Cantor Fitzgerald Securities
New York, NY
About the Job
The Senior Desktop Engineer Lead will perform application packaging, software deployments, deployments, asset life cycle documentation, mobile device management and release control in an enterprise IT environment, as well as secure baseline image creation for multiple hardware configurations. Leverage expertise with BigFix, Group Policy, Microsoft Deployment Toolkit, Active Directory, MBAM/Bitlocker, BeyondTrust, PowerBroker, PowerShell and Office 365. The Senior Engineer will be able to communicate concerns and solutions with varying degrees of technical knowledge as well will work with individual departments and will research new technologies leveraging techniques to ensure operational efficiencies. The Senior Engineer will perform best practice desktop engineering support for an enterprise environment consisting of PC and Mac. Also, perform application packaging, deployments, documentation, and release control in an enterprise IT environment, as well as secure baseline image creation for multiple hardware configurations. Leverage expertise with BigFix, Group Policy, Microsoft Deployment Toolkit, Active Directory, MBAM/Bitlocker, BeyondTrust PowerBroker, PowerShell and Office 365. In addition, the Senior Desktop Engineer will hold positions as Level 3 to assist L2 Engineers with tickets, guidance, training, etc.
- Software packaging and installation using PowerShell and/or VBScript * Proficient in creating and editing MSI installers. Windows batch and PowerShell scripting
- Works closely with IT managers/supervisors to develop strategy and architecture that will benefit the organization as a whole.
- Assesses new technologies and apprise manager of changes that may be appropriate to the mission of IT department. May work with field personnel to assess, troubleshoot and resolve problems pertaining to desktop environment. May contact vendors or other personnel as needed.
- Provides senior level support to the field offices and affiliate office personnel on problems and issues related to hardware, software, networks and business applications.
- Cross train analysts or technicians on process and procedures within the IT department.
- Participates in dis