BAAS03-2024-00704-Office Assistant I-Sheridan - State of Wyoming

GENERAL DESCRIPTION: 


This position performs a wide range of administrative support duties to positively affect the smooth running of the office and to benefit both clients and coworkers.  

The Wyoming Department of Family Services’ work centers around three values

• Safe at home;
• Giving families opportunities for success; and
• Supporting the people who support the families.

 

Come, join the DFS family and support Wyoming families to remain safe at home!

The State of Wyoming's total compensation package is excellent and includes:

• Culture of public service and a commitment to work/life balance
• Paid holidays, vacation and sick leave
• Retirement investment options with employer contributions
• Comprehensive Benefits package including Health, Dental, Life, Vision, Short Term Disability, and more with an employer contribution toward premiums
• Longevity Pay

Human Resource Contact:  jennifer.shirley1@wyo.gov


ESSENTIAL FUNCTIONS:  The listed functions are illustrative only and are not intended to describe every function which may be performed at the job level.

 

• Processes and reviews routine paperwork and/or enters data into a department log or database.
• Maintains department records system, including filing, scanning, retrieving, archiving documents, researching files, etc.
• Greets and directs a high volume of visitors, deliveries, and the general public.
• Makes calls and answers telephones and may route calls to appropriate staff.
• With appropriate information, responds to requests for information, makes referrals, and resolves customer complaints. This may involve research or agency-specialized knowledge.
• Performs fiscal functions such as payment and tracking of economic & social services providers.
• The specialized nature of the job may be required to train/guide others in an agency-specific process.