BA & QA Engineer - Shiftcode Analytics, Inc

BA/QA Engineer
6+ Months C2H
San Pedro, CA
Onsite from day 1
Visa- USC/GC only

Purpose:
To participate, deliver and focus on the details of ensuring the right quality levels of software & automation releases, technology and technology infrastructure quality gates validation across different interrelated systems, and to satisfy a complex solution-based environment. Working with different stakeholders for requirements, testing, testing automation, emulation testing, and release calendar of necessary terminal system components. Execute test strategy, participate and develop testing emulation program and release management for Container Handling Terminal environment.
Working with several terminal implementation, systems and automation teams, perform proper control of software changes, new releases, release notes, environment patches and ensure the proper governance of testing and lower environments while working on the schedule to deliver the assigned work and responsibilities. The primary aim is to enable continuous improved quality and delivery of a solution as well to ensure quality benchmarks are met for the terminal.

Overall responsibilities are the following:

• Perform testing, quality control checks, perform analysis and resolve challenges that impact release scope, quality, and schedules.
• Work with Quality area head in planning release windows, testing cycles.
• Communicating crucial release plans and changes thought the Change Advisory Board (CAB) process.
• Participate to achieve timely software release within defined timeline limits and defined quality standards.
• Coordinating processes between different teams (possibly in various locations).
• Communicating necessary release details to business teams.
• Execute test scenarios, perform testing, support deployment, automation testing, and run by book plans.
• Execute release readiness and milestone reviews by maintaining release schedules for every core service and ensuring it aligns with major vendors and other stakeholders.
• Develop automation testing scripts, release validation tools, scripts necessary for the construction, integration, and quality check of software release.
• Ensuring that requirements are clear across dependent workstreams with an effective release plan and its test plan.
• Initiating and overseeing the development of technical guides and training for external functionality
• Maintaining testing & validation environments to ensure proper configuration and functionality is available to ensure a successful test run.
• Coordinate the proper Patching cycles for lower environments. Validate release notes
• Ensure the right deliverables and documentation to the test environment particularly guaranteeing that the external dependent items are available during the test runtime
• Developing, improving, and updating the Quality Assurance system.
• Conduct defect resolution found on lower environments.
• Manage and conduct Quality Gate checks on IT Infrastructure & automation technology work processes.
• Record, document quality assurance SLAs trough definition of proper KPIs per application or test cycle.
• Interface with Automation, Project, Ops, and Execution to lead business requirements gathering exercises for operational functionality at the application level, and support documentation.

With the Head of Quality Control to define the proper environment maintenance strategy to ensure the proper applications version controls.

Preferred Qualifications:

• Education University or higher vocational degree and certification in Information Technology, Computer Science, Software Engineering or related discipline is preferred.
• Experience Minimum five (5) years of software Quality Assurance and software version management experience. Automated testing experience is preferred.
• Experience and understanding of Container Handling terminals is a must. With a thorough understanding of Terminal applications and automation.
• Skills the following are strongly recommended/critical:
• Highly experienced on Software application life cycle, Quality Control lifecycle tools.
• Experienced in working on emulation testing environments like TBA Controls, similar.
• Experienced with automated testing tools and its implementation.
• Understanding of application architecture & testing framework design.
• Experience in version management and lower environments landscape.
• Understanding of Continuous Improvement/LEAN/Six Sigma.
• Collaboration - Able to build strong working relationships with stakeholders. Must possess empathy, personal tact, cultural understanding, and well-developed communication skills (cross functional as well as on different levels).
• Functional Excellence - Ability to execute, participate, obtain cooperation and assistance to meet objectives. Ability to produce high-quality work under pressure (time and resources), and to apply analytical thinking and creative problem solving to daily tasks. Must be well-organized, punctual, and persistent (personal discipline) with strong internal client service skills.