B2B Sales Manager - Famous Brands International

Mrs Fields Gifting and Licensing, LLC

Location: Salt Lake City, Utah

 About the Company:

Established in 1977, the Mrs. Fields® name quickly became associated with warm, freshly baked cookies right out of the oven.

Celebrated by multiple generations, Mrs. Fields® today enjoys the highest aided brand awareness in the industry and maintains a strong market presence. Products are sold via MrsFields.com, gifting catalogs, call center and corporate sales team where it provides customers a vast selection of products for all occasions. Mrs. Fields® also licenses the use of its trademarks and recipes for distribution of products through a variety of retail locations.

Today, the Company’s signature cookie assortment has been extended into complementary giftable products including brownies, cakes, berries and beyond. Mrs. Fields® licenses the use of its trademarks and recipes for distribution of products through a variety of retail locations.

Mrs. Fields® is based in Salt Lake City, Utah and operates a robust production and distribution facility located in Salt Lake City, Utah. Website: https://www.mrsfields.com/

Responsibilities:

The Company is looking to hire a B2B Sales Manager to drive strategy and lead the sales team of the business. This role is pivotal as it is responsible for driving the strategic sales growth and overall success of the B2B sales of the company.

In this role you are primarily responsible to maintain and drive the growth of the B2B Customer base of the business

Hire, manage, motivate and cultivate a team of business gifting sales individuals, including seasonal, part-time employees

Manage B2B sales order cycle from placement to carrier pickup

Coordinate orders between Sales and Production; assure required labeling for work in process and Finished Goods is maintained between departments

Coordinate with marketing and merchandising teams to execute seasonal catalogs and sales marketing materials

Assist merchandising and Sales Groups with samples and displays

Help coordinate order execution between front and back of house

Receive and evaluate customer feedback as well as monitor all processes that come into direct contact with the customer

Manage company IVR platform and document data analysis

Collaborate with other departments to address opportunities to enhance the customer experience with tangible metrics to measure improvements

Strategically plan for seasonal labor requirements

Report weekly on the success metrics of the corporate sales inbound and outbound calling campaigns

Other duties as assigned

Ideal Candidate Experience/Qualifications:

5+ years of proven experience in a sales leadership role, preferably within the food production or gifting industry

Prior experience selling in the gifting industry

Exceptional leadership and team management abilities, with a focus on developing talent and fostering a positive work culture.

Superior communication and interpersonal skills, capable of building strong relationships with customers, partners, and stakeholders.

Ability to thrive in a fast-paced, dynamic environment and make critical decisions under pressure.

Bachelor’s degree or equivalent in business administration and specific industry experience in food and beverage

About ZCG:

ZCG is a leading, privately held merchant bank comprised of private markets asset management, business consulting services, technology development and solutions.

ZCG Principals have had industry leading track records in private market asset management for almost 30 years. ZCG manages approximately $7B of AUM1 and its investors are some of the largest and most sophisticated global institutional investors including pension funds, endowments, foundations, sovereign wealth funds, central banks, and insurance companies.

ZCG has a global team comprised of approximately 400 talented professionals.

1 References to total “assets under management” or “AUM” represent assets managed by Z Capital Group, LLC (“ZCG”). ZCG's methodology for calculating AUM includes (i) the enterprise values of the portfolio companies managed directly by ZCG, (ii) the leverage on which management fees are charged, (iii) undrawn capital that ZCG is entitled to call from investors in ZCG funds pursuant to their capital commitments, (iv) for collateralized loan obligation vehicles, the aggregate par value of collateral assets and principal cash, and (v) net asset values of ZCG managed open-ended credit funds. This calculation of AUM is not based on the definitions of AUM that may be set forth in agreements governing the investment funds, vehicles or accounts managed and is not calculated pursuant to regulatory definitions.