B2B Collections Specialist - Plasma-Therm

• Accounts Receivable Management: Monitor and manage customer accounts to ensure timely payment of invoices, reduce overdue balances, and achieve collection targets.
• Customer Communication: Proactively contact clients via phone, email, and other methods to follow up on outstanding invoices, address discrepancies, and resolve payment issues.
• Invoice Reconciliation: Collaborate with internal teams to investigate and resolve billing discrepancies or disputes, ensuring accurate records and smooth payment processes.
• Reporting: Prepare and maintain detailed records of collection activities, including aging reports, payment schedules, and account reconciliations.
• Policy Compliance: Ensure compliance with company policies and industry regulations in all collections activities.
• Customer Relationship Management: Build and maintain strong relationships with clients to facilitate timely payments and address any financial concerns effectively.
• Process Improvement: Identify opportunities for improving collections processes and implementing best practices to enhance efficiency.

• Education: Bachelor's degree in Finance, Accounting, Business Administration, or a related field preferred, not required.
• Experience: Minimum of 2–3 years of collections experience, specifically in B2B transactions. Experience in the semiconductor or technology manufacturing industry is highly desirable.
• Technical Skills:
  • Proficiency in ERP systems (e.g., SAP, Oracle) and collections management software.
  • Strong Excel skills, including the ability to create and analyze reports.
• Communication Skills: Exceptional written and verbal communication skills with the ability to negotiate effectively.
• Detail Orientation: Strong analytical and problem-solving skills, with keen attention to detail.
• Team Collaboration: Ability to work collaboratively across departments, including sales, finance, and operations.

• Familiarity with international payment processes, currency conversions, and export compliance.
• Knowledge of semiconductor manufacturing processes or industry-specific billing practices.

Plasma-Therm designs and manufacturers plasma-processing systems that are used in fabricating advanced electronics and electro-mechanical devices. Our systems are employed in many industries, from renewable energy to consumer electronics to space science.Since its founding in 1975, Plasma-Therm has been recognized for technology leadership, with dozens of U.S. and foreign patents, and more than 30 awards for superior products and customer service.Our company is committed to innovation, excellence, and partnership. Join a team that looks beyond yesterday’s routine to tomorrow’s solutions.