Azure Active Directory Engineer III - Axis Capital Holdings

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work. 

All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.

Role and Responsibilities
This position is for an Active Directory / Azure L3 Analyst with 4 - 8 years’ experience working with Active Directory and Azure to manage/support ~3,500 accounts/clients.

The candidate will work as part of the AXIS BTS team under the direction of the AD & Messaging Tower Lead and Active Directory / Azure Lead. This position will work with AXIS internal and external business partners, IT organization, and multiple outsourcing providers to effectively deliver infrastructure services and operational assurances in the Active Directory functional area through the planning and management of:

As part of this position, you are required to provide escalation and mentoring to L1/L2 team members on an ongoing basis.

• Escalation skill responsible for proactively supporting the L1/L2 members. Empowering them to resolve current issues and develop coping strategies for the future. Provide a healthy and trusting relationship via clear communication and setting appropriate boundaries.

• Support and encourage the professional and technical development of the L1/L2 members. Provide active guidance to assist in achieving their goals. Offer a fresh perspective and independent point of view, while guiding a process that fosters growth and educational development of the L1/L2 members.

• Build and maintain productive relationships within AXIS

• Support the achievement of service levels and metrics-based performance

• Provide support and oversight as necessary for Disaster Recovery and Business Continuity activities for their tower

• Ensures adherence to enterprise IT policies and procedures

• Oversight of escalations related to incident management and service requests

• Problem management and root cause analysis

• Planning & execution of change management activities

• Adherence to AXIS policies, procedures, and technical standards

• Works under supervision with moderate latitude for the use of initiative and independent judgment.

• Work outside of regular hours / BAU rotation will be required / On call Rotation

Technology Specific Job Responsibilities:

• Expert knowledge AD / Azure

• Creating, modifying, deletion of GPOs, user / group administration

• SHA2 Certificates (design, cleanup)

• Share and corporate drive structure and permissions

• DNS, DFS, and DHCP, SSO, MFA

• ADConnect builds, synchronization

• Azure Roles assignment

• Active Directory privilege assignments

• Creating, modifying, deletion conditional Access Policies

• On Prem Domain Controllers architecture

• Creating, modifying, deletion of domain trusts

• Working knowledge of UWM polices a plus

• Working knowledge of ADFS a plus

• Escalation point for L1/L2/L3 team members

• Develop and maintain comprehensive documentation

• Design/building/implementing of Active Directory

• Strong working knowledge of Powershell commands/scripting

• VBScript experience a plus

• Recommendations for system improvements/automation/optimization

• Strong knowledge of replication and configuration

Qualifications and Education Requirements

• Bachelor’s degree in Computer Science, Business, IT or related field or equivalent experience

• MCSE or MCITP a plus

• 4-8 years’ experience in Active Directory and Azure

• Ideally the candidate should possess:

• A working knowledge of ITIL

• 1 or more relevant certifications

• 4-8 years or more experience working in an enterprise environment

Desired Skills

• Strong scripting skills of Windows Powershell

• Excellent oral and written communications

• Candidate should possess the following abilities:

• Manage multiple and competing priorities

• Identify problems, evaluate alternatives, negotiate, and drive solution implementation

• Establish effective working relationships with staff at all levels, providers, and stakeholders

• Make timely and effective decisions regarding support operations

• Understand and align operations and support strategies according to business needs

• Organize and present information effectively

For this position, we currently expect to offer a base salary in the range of (Alpharetta/Florida) in USD $100K - $120K.  The specific salary offer will be based on an assessment of a variety of factors including the experience of the successful candidate and their work location. In addition, all employees are eligible for competitive incentive targets, with awards based on overall corporate and individual performance. On top of this, we offer a comprehensive and competitive benefits package which includes medical plans for employees and their families, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more.