AVP - Software Engineering Lead at Chubb INA Holdings Inc.

ESIS (A Chubb Company) is a leading global provider of Third-Party Administration (TPA) and risk management services offering one of the industry's broadest selections of risk management solutions. ESIS provides a full range of sophisticated risk management services, including workers compensation claims handling; a broad spectrum of casualty insurance products, such as general liability, automobile liability, products liability, professional liability, and medical malpractice claims handling; and disability management.

Key Responsibilities:

Chubb/ESIS is looking for a AVP Claims Technology to build, enhance and support Claims Systems. The platform contains multiple proprietary and inhouse developed applications used by Claims Adjusters, operations team, and Information technologists. ESIS team is envisioning and redefining the conventional manual efforts by automating the process and adopting most modern technologies. This role will work closely with business stakeholders and technical team on shore and offshore. 

Responsibilities include:

• Engage in and lead development efforts across the full SDLC from design and coding through to test, build, QA, deployment, and maintenance of mission critical Duck Creek based Claims System
• Analyze, build, and maintain complex, large-scale, highly performant applications capable of integrating with multiple internal and external systems. 
• Lead development efforts in Duck Creek Claims, involving multiple projects at once, ensuring developers and engineers adhere to desired state by adopting best practices and principles. 
• Understand the current data models, develop APIs and integrations, without compromising the performance of the applications.
• Mentor a team of software developers and engineers to build quality software solutions aligned to architecture guidelines by adopting the best practices and principles. 
• Perform Code Review, Code Analysis, Unit testing and analyze performance of critical applications in ESIS.
• Create and Maintain DevOps CICD pipelines, improve deployment strategy by automating the same.
• Analyze and participate in the modernization efforts of existing Claims System, by providing valuable feedback obtained though analysis and evaluating the industry standards. 
• Demonstrate as a hands-on coding leader and influence other team members to achieve the desired results on time. 
• Monitor, report, analyze and propose solutions for production issues including performance issues of Duck Creek based Claims application
• Build cloud-based software integration solutions, by leveraging Microsoft Azure based cloud infrastructure and support the migration of on-premises applications to the cloud-based environments.

• Master’s or Bachelor’s degree in Computer Science, Information Systems, or equivalent field.  
• At least 15 years of overall Software Development experience is required. 
• 5 years of experience in leading and developing complex and secured solutions using Duck Creek Claims platform (On-Prem or SaaS) is required. 
• More than 5 years of hands-on experience of developing, enhancing, maintaining, and integrating Duck Creek Claims based product is required. 
• Hands-on experience in Claims-Configuration and Console Modules, Configuring, Customizing Party Module, Task Creation, Configuring Customizing, Extension, and Advanced Extension points, Customizing Automated Reserves, etc.
• Excellent knowledge of Duck Creek Claim base product, experience in enabling APIs on Duck Creek Claims is must. 
• Hands-on experience in Duck Creek Claims Data models, extension tables, enabling Stored Procedures on Claims Database are must.
• At least 10 years of hands-on experience in technology stack such as Microsoft.Net,  ASP.NET, WCF, IIS, SQL Server, HTML, XML, CSS, XSLT, BizTalk, Kafka etc.
• Deep knowledge in database architecture using Microsoft SQL Server and T-SQL
• 10 years of Insurance industry software development background required; Experience in Commercial lines Insurance platform/system preferred.
• Deep knowledge of commercial insurance products and operational processes is required.
• Experience in developing applications on Microsoft Azure based Cloud Platforms is required. 
• Strong technical analytical skill is required. 
• Experience with GitHub based development and DevOps pipelines are required.
• Candidate should have the ability to work individually and as a team, in a fast paced, team-oriented environment is a must. 
• Experience in enabling agile transformation/implementation in medium to large projects/programs is required.
• Candidate should process excellent communication skills (written/ verbal/ presentation) and should be able to interact effectively withing and outside of the team of any range. 
• Strong people management and influential skills are required. 
• Candidate should have proven track record of deploying solutions from idea to implementation.
• Strong ability to identify, understand and communicate business needs and complex technical concepts in simple, concise, and crisp manner to technical and non-technical audiences.
• Experience in containerized deployment environment, Kubernetes are preferred.

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.