AVP Assistant IT Manager bilingual Japanese Hybrid (Corporate Operations) - ACG Resources

AVP Assistant IT Manager bilingual Japanese Hybrid (Corporate Operations)
located onsite in Manhattan
Hybrid schedule requiring at least three days in the office per week
Exempt, base salary $100-115k + eligibility for discretionary bonus based on qualitative factors.
Experience/Qualifications:
• Bachelor's degree in computer or technology-related field, or equivalent work experience.
• At least 5 years of related experience, preferably within the financial sector.
• Previous experience working with outsourced IT vendors.
• Fluency in Japanese and English required.
Essential Duties/Function:
Oversee IT Systems and Infrastructure in collaboration with IT Manager:
Collaborate with external IT vendors:
Manage IT Projects:
Establish and maintain a Robust IT Security Environment:
Manage the User Environment: In collaboration with IT Manager, oversee network access, storage, hardware set up, and software installation.
Lead User Support: Oversee the IT-Helpdesk in providing troubleshooting, user manuals, and IT issue guidance. Investigate and resolve
complex matters with the IT vendor when escalation is necessary.
Enhance Employee IT Communication & Training

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