AV Technician at TEKsystems

Job Description: We are seeking a proactive and organized AV Specialist to join our team. You will work alongside the Facilities Manager, an AV Technician, and a third-party service provider for hardware maintenance. Your primary responsibilities will include managing new system rollouts, collaborating with network and security teams, and leading system enhancement projects. We need someone who can take a proactive approach to maintenance and updates, ensuring all AV systems function smoothly.

Top Skills' Details

1. 5+ years of experience with AV troubleshooting within an enterprise environment
2. AV experience: (they use Altona, Evoko)
3. Experience working within an enterprise environment/ticketing system (they use ServiceNow)
4. Teleconferencing troubleshooting (they use MS Teams)

Key Responsibilities:

• AV Support: Serve as the main point of contact for AV-related questions and troubleshooting from end users.
• System Setup: Set up AV technology in high-profile conference rooms using the Altona system and Osram lighting controls, and troubleshoot smaller rooms using Microsoft Teams and Airtame.
• Meeting Room Coordination: Manage meeting room setups and ensure all AV equipment is functioning properly.
• Record Retention: Coordinate record retention with Iron Mountain.
• Specialty Printing and Copy Jobs: Handle high-volume copy jobs and specialty printing requests.
• Mail and Deliveries: Manage all packages, mail, and deliveries.
• Special Projects: Assist with mass mailings, special event coordination, and other departmental projects.
• Supply Management: Order and stock supplies for the department, including stationery, forms, envelopes, and coffee.
• Cafeteria Maintenance: Stock snacks, cups, and clean coffee machines in the cafeteria.
• Preventative Maintenance: Schedule and perform preventative maintenance checks to ensure AV systems are functioning properly.

Required Tools and Skills:

• Proficiency with MS Teams, Airtame, and Logic tech devices (conferencing panels).
• Experience with Schure microphones and troubleshooting wireless audio issues in conference rooms.

Experience and Educational Requirements:

• Working knowledge of MS Office products (Word, Excel, Outlook, Teams) is a plus.
• Experience with ServiceNow, Evoko, and FedEx Ship Manager is a plus.
• Must be able to lift a minimum of 50 lbs.

Additional Skills and Qualifications:

• Experience with audiovisual, video conferencing, audio installation, Skype, customer service, and troubleshooting.
• Ability to work onsite, Monday to Friday, 8 AM to 5 PM, and comfortable attesting to vaccination status.

Pay and Benefits

The pay range for this position is $30.00 - $35.00

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Chicago,IL.

Application Deadline

This position will be accepting applications until Jan 4, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.