AV Systems Engineer at Kforce Inc.
Laurel, MD 20707
About the Job
- The AV Systems Engineer will maintain comprehensive documentation of Microsoft Team Room (MTR) configurations, settings, and user guides
- Manage daily Microsoft Teams Admin Center for Teams devices, Endpoint Manager, and Teams Room Manager Services
- Oversee the setup, configuration, and maintenance of MTR and MS Surface HUB devices to ensure a seamless, reliable meeting experience
- Manage device deployments, updates, and security patches; monitor device health and troubleshoot technical issues
- Collaborates with IT, facilities, and vendors to optimize room configuration, troubleshoot connectivity issues, and ensure a secure, user-friendly environment
- Provide user training and technical support, ensuring consistent performance across all meeting spaces
- The AV Systems Engineer will generate regular reports on system performance, utilization, and user feedback for continuous improvement
- Support integration with AV hardware
- Lead and participate in MTR deployment projects, including planning, scheduling, and execution
Requirements:
- Associate degree in Audio Visual Engineering/Technology or equivalent, or five additional years of relevant professional audio-visual experience
- Experience providing excellent customer service support with audiovisual systems
- Self-motivated and willing to take initiative to solve problems proactively
- Skill in documenting systems and procedures
- Proven experience in deploying and managing Microsoft Teams Rooms (MTR) in a large enterprise environment
- Strong understanding of Microsoft Teams, Office 365, and audiovisual conferencing technologies
- Experience/knowledge working with Android, Windows, Intune, and MDM (mobile device management)
- Audio Visual experience
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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