AV/Audio Video Technician at US Tech Solutions
Atlanta, GA
About the Job
Job Title: AV/Audio Video Technician
Location: Atlanta, GA 30319 (Onsite Work).
Duration: 6+ Months (Contract to Hire/possible of extension)
Job Description:
Looking for candidates as Audio Video Technician who can resolve customer issues in the areas of install, configure, and maintain computer, audio/video, and digital signage equipment on-site for one of our large clients. This role directly interfaces with the client and as such requires experience navigating technical matters with a high level of customer service and empathy.
Responsibilities:
• Install, configure, and maintain audiovisual equipment, including monitors, audio devices, digital signage, and video conferencing systems. • Perform cable runs for network and audiovisual equipment. • Perform routine equipment checks and maintenance to ensure functionality and reliability. • Assist employees and visitors in using technology effectively. • Troubleshoot technical issues related to audiovisual equipment and provide timely solutions. • Keep inventory of audiovisual equipment and recommend upgrades or replacements as needed. • Train employees on how to use technology and provide user guides. • Coordinate with vendors for equipment repairs or replacements under warranty. • Assist in planning and executing technical aspects of company events and presentations. • Maintain an organized and clean environment. • Ensure proper recording, documentation and closure in ticketing system.
Knowledge and Skills:
Proven experience setting up and maintaining computer hardware, audiovisual equipment, digital signage, and performing cable runs. • Experience working with corporate hardware, software and equipment. • Deep understanding of computer hardware components. • Experience navigating technical issues with a high level of customer service and empathy. • Excellent verbal and written communication with the ability to tailor communication style to different audiences. • Experience working in a dynamic, fast-paced environment. • Ability to work independently as well as part of a team.
Education:
• High school diploma or G.E.D. Relevant coursework in audiovisual technology is a plus.
Experience:
· Five or more years of field support experience.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com