AutoWorks Sales Manager - Miracle Hill Ministries

Miracle Hill Ministries is South Carolina's largest and most comprehensive provider of homeless services. At our core, we exist to serve people experiencing homelessness-physically, emotionally, and spiritually. We share the Good News of Jesus with them as they move toward independence, stability, and healthy relationships.

Summary / Purpose of Position:

The AutoWorks Sales Manager is responsible for overseeing the daily sales operations of AutoWorks, a social enterprise of Miracle Hill Ministries, by managing vehicle sales, serving customers, and leading sales associates. This position supports economic mobility opportunities for program participants, teaching both vehicle acquisition/sales skills and critical soft skills. The role emphasizes meeting or exceeding monthly and annual sales goals for unit sales, gross profit, and operational efficiency.

Essential Duties and Responsibilities:

1. Sales & Customer Interaction

• Direct sales staffing, training, and development to foster a high-performing sales team.
• Set and monitor monthly and annual sales targets, adjusting strategies to achieve unit and profit objectives.
• Engage with customers professionally, facilitating sales and answering questions to close deals.
• Track and meet monthly projections, ensuring records for sales and donations comply with DMV, State, Federal, and tax regulations.

1. Inventory Management

• Coordinate vehicle acquisition, including donated and used vehicles, to maintain optimal inventory levels.
• Ensure all vehicles are inspected, repaired, and detailed for sale.
• Maintain the sales lot and work areas to be organized, appealing, and free from hazards.

1. Leadership & Program Support

• Hire, train, motivate, and supervise AutoWorks staff, including interns, fostering a culture of respect and dignity.
• Lead regular sales meetings and manage program participants' development.
• Supervise sales associates, overseeing task completion and professional growth.
• Ability to lead devotionals for staff and interns.

1. Administrative & Compliance

• Oversee donation/sales paperwork, cash reconciliation, and daily sales reporting to the accounting department.
• Analyze and control expenditures to remain within budgetary constraints.
• Organize and conduct New Owner Clinics, serving as a follow-up to the Bridge to Wheels program.

1. Marketing & Promotions

• Develop and execute sales campaigns, aligning them with AutoWorks' goals and market trends.
• Advertise and promote vehicle sales through appropriate marketing channels.

1. Customer Service
   • Treat all customers with respect and professionalism, ensuring a positive experience.
   • Receive donations courteously, answer phone inquiries professionally, and assist customers with their needs.

Qualifications:

1. Education and Experience

• Bachelor's degree or equivalent experience (3+ years in sales, preferably in automotive sales, and 1+ year in a supervisory role).
• Knowledge of automotive industry basics, and DMV regulations (preferred).
• Valid SC driver's license meeting MHM insurance criteria. DOT physical clearance and rollback experience are a plus.
• Proficiency in Microsoft Office Suite, sales and negotiation, organizational skills, and basic computer skills.
• Excellent customer service, communication (verbal and written), leadership, and mentorship abilities.

1. Physical Requirements

• Ability to work on feet for full shifts, and lift 20-50 pounds

1. Core Attributes and Expectations

• Demonstrate a Christ-centered life, respecting MHM's doctrinal values.
• Show responsibility, motivation, and openness to learning and improvement.
• Exhibit professionalism, sound judgment, and integrity in all interactions, ensuring compliance with safety guidelines.

Religious:

• As an evangelical Christian ministry, Miracle Hill values its rights under federal law to hire individuals who share the Christian faith and the ministry's doctrinal beliefs.
• To be considered for employment, ALL APPLICANTS MUST read and agree with our Doctrinal Statement and Employment Qualifications (scroll down on page to see qualifications).