Automotive Transmission Technician - Capistrano Ford

Be a part of one of the most important teams in the dealership - The service department! As a Transmission Technician you will quickly and efficiently perform routine maintenance and identify the cause of breakdowns and repair them using the most optimal solutions.  The Transmission Service Technician is responsible for setting goals for personal service improvement and monitor progress against customer satisfaction index numbers and production numbers as provided by the Service Manager. As Transmission Service Technician, you must be experienced and aware of the latest automotive technologies and be a persistent problem solver.

Available Positions:

• Transmission Technician

Compensation: The Transmission Overhaul Specialist Position has a Pay Scale consisting of the following elements and ranges.  Wages include Base Hourly Compensation of between $32.00 and $65.00.  The position may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit. Additionally this position may also pay a retention bonus of $1.75 per every booked hour.

Transmission Technician Benefits:

• Private indoor diesel shop
• Four lifts/bays with outdoor heavy duty four post rack
• Transmission Technician Helper on site
• Ford Specialized tools
• Heated parts washer
• On site parking
• Discounts on products and services
• Highly productive shop
• Career advancement opportunities, promote from within
• Continued education, manufacturer hands on and web-based training
• Clean and professional work environment
• Competitive wages
• Retention Bonus 

Benefits:

• Competitive Salary
• Employee Appreciation Day
• Flexible Schedules
• Family owned & operated since 1946
• Medical Plan
• Dental Plan
• Vision Plan 
• Life Insurance
• Long and Short-Term Disability Insurance 
• Paid Holidays
• Paid Time Off
• 401(K) w/ Employer Contribution
• In House Training
• Employee Assistance Program
• Wellness Program
• Educational Assistance for Dependents
• Employee Discounts on Sales, Service & Parts
• Shoe assistance program for Service Department

Transmission Technician Responsibilities:

• Diagnose mechanical issues, recommended and safety-oriented, and fix them correctly the first time
• Disassemble, diagnose and repair vehicle transmission
• Cleaning and inspection of all parts
• Explain mechanical diagnoses and required repairs in a non-technical manner to service advisors and   customers
• Service transmissions, air-conditioning, engine mounts, timing belts, and more
• Provide labor and time estimates for additional automotive repairs
• Inspect and test new vehicles and recording findings so that necessary repairs can be made
• Execute repairs under warranty to manufacturer specifications
• Deliver guests’ cars every time, on time, as promised
• Take detailed notes during and post-inspection
• Keep workstation clean at all times
• Create and maintain loyal service guest relationships

Qualifications:

• Must have at least 3 years of experience as a transmission technician
• Factory Certified preferred
• Experience in performing warranty and non-warranty inspections, diagnostic, maintenance, and repair service on various vehicle makes and models.
• Proven track record of achieving or over-achieving goals
• Outstanding communication skills
• Professional appearance and work ethic
• Great attitude with a high-energy personality
• Superior customer service skills
• Ability to read and comprehend instructions
• Ability to exercise good judgement
• Valid State driver’s license and good driving record
• Willing to submit to pre-employment drug screen and background check

About Us:

The Tuttle-Click Automotive Group has been serving the Southern California community since 1946. Today, there are six Tuttle-Click locations in California (Irvine, Tustin, and San Juan Capistrano) and nine more in Tucson and Green Valley, Arizona. Our goal is to assist customers with their automotive needs, from sales and leasing to parts and service, to finance and even collision repairs and commercial vehicles. Customer service is our number one priority, therefore we setup our staff with adequate training. Because of our focus on professional development, we continually place among the top of our region or even nation, in customer satisfaction scores. If you'd like to be a part of a team that goes above and beyond, we welcome you to apply!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver’s license and have a satisfactory driving record.