Automotive Technician - Wise Auto Group

Job Description: Automotive Service Technician (Experienced)

Overview:
We are looking for a skilled and experienced Automotive Service Technician to join our dedicated service team. In this role, you will perform a wide range of automotive maintenance and repair tasks with a focus on quality, efficiency, and customer satisfaction. As a vital part of our dealership, you will diagnose, repair, and maintain vehicles, ensuring they meet manufacturer standards and provide customers with a safe, reliable driving experience.

This is an excellent opportunity for a motivated professional with a passion for the automotive industry and a strong commitment to delivering high-quality work.

Key Responsibilities:

1. Vehicle Diagnostics and Repairs:

   • Accurately diagnose mechanical, electrical, and electronic issues using diagnostic tools and equipment.
   • Perform repairs and maintenance tasks, including engine diagnostics, brake systems, suspensions, transmissions, air conditioning systems, and more.
   • Ensure all repairs meet or exceed manufacturer standards and comply with dealership policies.

2. Routine Maintenance:

   • Conduct scheduled maintenance services such as oil changes, tire rotations, brake inspections, and fluid checks.
   • Inspect and test vehicles to identify potential problems and recommend preventive maintenance.

3. Customer Communication:

   • Collaborate with Service Advisors to explain necessary repairs and maintenance to customers in a clear and professional manner.
   • Provide accurate estimates of repair times and costs when requested.

4. Record Keeping:

   • Document all services performed, parts used, and labor hours in the dealership’s repair order system.
   • Maintain detailed and organized repair records for future reference.

5. Tool and Equipment Maintenance:

   • Operate and maintain diagnostic equipment, hand tools, and power tools in good working order.
   • Stay updated on new tools, techniques, and manufacturer procedures through training and certifications.

6. Compliance and Safety:

   • Adhere to dealership, manufacturer, and industry safety protocols and guidelines.
   • Dispose of hazardous materials responsibly and in compliance with environmental regulations.

Qualifications:

• Experience: Minimum of 2-5 years of hands-on experience as an automotive service technician, preferably in a dealership setting.
• Certifications: ASE certifications or equivalent manufacturer-specific training preferred (or willingness to obtain).
• Technical Skills: Strong knowledge of automotive systems, diagnostic procedures, and repair techniques.
• Problem-Solving: Ability to troubleshoot complex mechanical and electronic issues efficiently.
• Attention to Detail: Commitment to performing accurate and thorough work.
• Communication: Strong verbal and written communication skills for collaborating with Service Advisors and team members.
• Physical Ability: Ability to lift up to 50 pounds, stand for long periods, and work in various physical positions in a shop environment.
• Licensing: Valid driver’s license with a clean driving record.

Preferred Skills:

• Experience working with a wide range of vehicle makes and models.
• Familiarity with dealership management and repair order software systems.
• Manufacturer-specific training or certifications (e.g., Toyota, GM, Ford, etc.).

Work Environment:
This role requires working in a busy automotive service department. The environment may involve exposure to loud noises, vibrations, and potential hazards such as chemicals or heavy equipment. Technicians must wear appropriate safety gear and follow all safety protocols.

Compensation and Benefits:

• Competitive hourly rate or flat-rate pay (based on experience and certifications).
• Opportunity for performance-based bonuses.
• Comprehensive benefits package, including health, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Paid time off and holidays.
• Access to ongoing training and professional development opportunities.

Key Traits for Success:

1. Technical Expertise: Demonstrated ability to diagnose and repair complex automotive issues.
2. Efficiency: Ability to complete tasks within specified timeframes without compromising quality.
3. Team Player: Willingness to collaborate with Service Advisors, parts staff, and other technicians to ensure smooth operations.
4. Adaptability: Openness to learning new techniques, tools, and technologies.
5. Customer Focus: Commitment to delivering exceptional service that builds trust and loyalty.

Career Growth Opportunities:
Experienced Automotive Service Technicians have the potential to advance to roles such as Master Technician, Shop Foreman, Service Advisor, or Service Manager. With the dealership’s support for continuing education and certifications, the possibilities for growth are limitless.

Join Our Team:
If you are a skilled Automotive Service Technician with a dedication to quality and customer satisfaction, we’d love to have you on our team. Take the next step in your career and become part of a professional, supportive, and rewarding work environment!

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