Automotive Technician - Field Service - Motion Recruitment Partners

Automotive Technician - Field Service Seattle, WA **Onsite** Contract Our client is an electric vehicle manufacturer and automotive technology company based in Seattle, WA. We have **2 OPENINGS** for an Automotive Technician for a 2 - 3 month contract engagement. **Hours per week:** 40 **Hourly Pay Rate:** $30 - $35 **Job Title:** Automotive Technician - Field Service **Duration:** 2 - 3 months **Location:** South Norfolk Street Seattle, WA 98118 **Shift Information:** Monday - Friday 3:30PM - 12:00AM Monday - Friday 6:00PM - 3:00AM **Role Summary** + The Field Service Technician will be responsible for overdelivering on the internal and external customer experience at our service locations. + The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. + If you're able to think quickly on your feet, have a go-getter attitude, possess great communication skills, and have a passion for adventure, then we want you on the team. + You will be working with our internal partners every day to assist with service needs and coordinate with our Service, Vehicle and Delivery Operations, and Field Service Engineer teams. + This role will require a dynamic and resourceful leader with excellent oral and written communications skills, who will foster cross functional interaction and champion a culture of continuous improvement to support Service teams and customers within a Service center. + To be successful in this role, you must have a customer-first approach, thrive in ambiguous and unexpected environments, tackling all challenges with a creative and flexible mindset. + Experience in automotive, process standardization, continuous improvement, and managing escalations is a plus. **Responsibilities** + Ability to assist in daily Amazon EDV business operations often requested on ad hoc basis, including shuttling vehicles back and forth from delivery stations + Conduct pre-delivery inspections on new vehicles, using a documented process, checklist, and guidelines + Document results (pass/fail)of pre-delivery inspections and communicate results to team members/supervisor + Follow Rivian repair procedures with efficiency without compromising quality and safety + Perform or assist with assigned diagnosis, repairs, installations, and inspections on vehicles + Assist and support vehicle repairs in a setting outside of a service center + Conduct road tests on vehicles to ensure quality of the repair + Perform necessary parts operations such as parts ordering, receiving, shipping and inventory + Stay up to date with technical skills and required training + Support campaigns and containment initiatives + Maintain and process accurate expense reporting as needed + Establish peer relationships and work under the mentorship of a senior technician + Maintain high quality work and efficiency while working with little supervision + Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment + Provide service support to the field to support the Service organization + Ability to perform duties and communicate with a high level of professionalism, in a customer facing environment **Qualifications** + Level 1 Technician: Less than 2 years of experience in a directly related trade (tire shop for example, motorcycle repair shop, but not cashier); no automotive specific training required + Level 2 Technician: 2-4 years of experience in an automotive specific environment with exposure to various repairs (usually an independent shop, or dealership -not only oil changes, or tires); automotive training preferred + Level 3 Technician: 5+ years of automotive experience, EV experience preferred + HS Diploma or GED preferred + Graduated from an accredited automotive repair school preferred + One year experience working in an automotive repair shop preferred + Proficient in using hand tools and power tools + Ability to drive non-commercial truck and trailer preferred + Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours + Must possess a valid driver's license, and maintain a clean driving record + Experience using a work order management system including repair documentation + Experience working in start-up environments preferred + Exhibits patience and eagerness to learn + Strong organizational and time management skills along with attention to detail + Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs.) + Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours + Minimum age of 21 + No driving related suspensions or revocation of Driver License (within a 3-5year period) + Ability to read and speak fluent English + Ability to properly document repairs completed and in process **You will receive the following benefits:** + Medical Insurance - Four medical plans to choose from for you and your family + Dental & Orthodontia Benefits + Vision Benefits + Health Savings Account (HSA) + Health and Dependent Care Flexible Spending Accounts + Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance + Hospital Indemnity Insurance + 401(k) including match with pre and post-tax options + Paid Sick Time Leave + Legal and Identity Protection Plans + Pre-tax Commuter Benefit + 529 College Saver Plan Motion Recruitment Partners (MRP) is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance. **Posted by:** VMS Sourcing **Specialization:** Manufacturing / Operations