Automotive Store Manager - Jiffy Lube
Elkridge, MD 21075
About the Job
Jiffy Lube General Managers own the overall guest experience and oversee all operations at our Jiffy Lube stores and provide the highest level of customer service and satisfaction. This includes creating an environment of accountability, increasing sales, controlling costs, and managing profitability. They also ensure that all teammates are technically proficient, and all certification standards are up to date. In addition, assist technicians with routine preventative maintenance, service and repair. And every J-Team member receives comprehensive training from Jiffy Lube University, our award-winning training program. We even offer Ace Accreditation of up to 32 college credits for completion and certification of Jiffy Lube University courses.
Physical Qualifications:
- Must be able to operate equipment such as overhead and floor mounted oil and grease guns, transmission machine, air conditioner service machine, radiator service machine, hand tools and basic shop equipment
- Must be able to lift and move work-related items up to 50 pounds
- Must be able to push, pull, lift, and bend at the knees and waist, twist body at the waist, raise and hold arms overhead, and turn head-neck-shoulders as needed
Job Duties Include, but are not limited to…:
- Oversee all store operations to ensure compliance and quality standards
- Ensure the store is open and closed as per Jiffy Lube guidelines
- Build relationships with Jiffy Lube Guests’ and provide world class customer service
- Accurately capture guests’ product needs and provide updates throughout the process
- Listen to client complaints and assist in addressing their issues and resolving challenges
- Face to face interaction with the quests, including problem resolution
- Provide store-level leadership to J-Team members through coaching, training, and performance management
- Assist Techs perform Jiffy Lubes’ Signature Service oil, routine preventative maintenance, vehicle testing, diagnosis, service and repair.
- Create work schedules, ensuring proper staffing coverage so business needs are met
- Manage store inventory, product ordering and receiving
- Maintain building and grounds to improve appearance and curb appeal
- Oversee the disposal of wastes such as used engine oil to ensure adherence to health and safety laws
Qualifications:
Previous experience is essential and MUST have a minimum of 3 years working for a dealership, automotive shop, tire center or quick lube. Simply put, we are looking for people who can provide exceptional leadership and the ability to inspire a high-performance team.
Full-Time Perks:
- Starting Salary Range [$60-$80k] Yearly + Bonus = $80k to $140k total
- Medical, Dental, and Vision Insurance
- Paid PTO (personal time off) & Holidays
- Uniforms, Advancement, Company Discounts
- 401K plus company match
- Flexible Work Schedule, a Great Team Environment, and more….
Business Model & Culture:
- Fast paced and team-oriented environment
- World class JLU training to meet all challenges
- Customer driven building strong relationships
- Value teammates and recognize their contributions
- Being inclusive and having equal access to opportunity
The Blauvelt Jiffy Lubes have been in operation for over 40 years. Jiffy Lube is a great place to work if you love working with your hands, learning how to work on cars, and want to grow a career in the automotive field. Our fun, team-oriented atmosphere means you don't have to work by yourself on your own bay like in most other shops. We provide all the tools and training to do the work. We work on all makes and models. All you need is a positive attitude, strong work ethic, and drive to grow your career in a fast paced work environment.
We live by the following FASTEST core values:
Friendly
Accountable
Service
Teamwork
Educational
Speed
Tidy
Come join our Team and get started!