Automotive Shop Counter Parts Specialist - Huntersville Ford

WE ARE LOOKING FOR A MOTIVATED INDIVIDUAL TO JOIN OUR PARTS DEPARTMENT TEAM HERE AT HUNTERSVILLE FORD!!!  The position is for the Shop Counter.  2 years parts experience is a must, preferably in a dealership!

Huntersville Ford is seeking a full time Parts Shop Counter Specialist with Dealership Parts experience to join our growing company.. We are a locally owned and operated dealership located in the southern end of the Lake Norman Area. Come join our family!!!!

Pay $40,000-$65,000 annually based on Experience Level!

What we offer: 

• Free Health Insurance option Available
• Dental, and Vision Insurance Available
• Short and Long Term Disability Insurance
• 401k with company matching contribution available
• Earned Paid Vacations and Holiday Pay
• Immediate PTO Days upon hire start date
• Employee appreciation celebrations
• Career advancement opportunities, promote from within
• Employee Discounts on products and services
• Family owned and operated
• Long term job security
• Competitive pay and bonus structure
• Paid Training

Responsibilities

• Oversee the parts sales process from start to finish
• Communicate with staff and customers in a friendly and professional manner
• Converse effectively/efficiently regarding customer parts status
• Read and understand the parts catalog when looking up and speaking to specific parts
• Answer phone calls, provide price quotes and other information to customers and shops
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
• Provide high level service to both internal and external customers
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary
• Make sure all internal requests for parts are billed on service repair order
• Receive payment from retail customers or obtain credit authorization

Qualifications

• High School Diploma or equivalent and 2 years auto parts dealership sales experience (preferred)
• 2 years Parts Experience a must!
• Knowledge of CDK a plus!
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.