Automotive Service Writer / Dispatcher- Performance Toyota Fairfield - Performance Automotive Network

We seek an Automotive Service Dispatcher with a Broad Knowledge Of Automotive Repair. The ideal candidate must have above-average communication skills and be familiar with time and labor commitments needed for automotive service repairs and vehicle maintenance. This is a full-time position with exceptional benefits.

• $50,000 to $60,000 per year salary plus bonus
• Hours are Monday - Friday from 7:00 am to 5:00 pm
• This Position Is Full Time

Join a cohesive team at Performance Toyota Fairfieldfor a career with great opportunities for growth and development under a caring leadership team. Located on Rt-4, right off I-275, outside Cincinnati. Apply now!

Why Choose Performance Toyota Fairfield?

• The service shop is climate-controlled
• Very well lit work area
• Uniforms provided
• Technician locker room
• Fully equipped technician break room
• Advancement potential for top performers!
• 15-time winners of the "Toyota President's Award" for outstanding performance in sales, SERVICE, parts, and guest satisfaction!

Employee Benefits Available:

• Paid Vacation and personal days off
• 401k retirement plan with Generous Company Match
• Health insurance
• Vision insurance
• Dental Plan
• HSA or FSA plans
• Life insurance
• Short- and long-term disability

Service Dispatcher:

• Efficiently schedule daily service shop work
• Distribute work fairly and equitably to the most qualified technician who can have the work completed promptly based on the promised time
• Verify technicians are properly disposing of warranty parts and materials
• Review technician notes and make sure repairs were properly documented
• Confirm multi-point inspection forms and videos are fully completed
• Assure a copy of the vehicle history is attached to all warranty repair orders
• Comprehensive dispatch logs turned in to the Service Manager daily
• Log carry-overs daily to be best prepared for the next day.
• Communicate with Advisors, Techs, and the Parts Department regarding the status of repairs
• Random checking of timeliness and quality of repairs
• Assure when work is completed that repair orders are closed

Service Dispatcher:

• High school diploma or GED required
• Previous experience as a Dealership Service Dispatcher preferred, not required
• 3-4 year’s experience as an Automotive Technician preferred
• Basic computer literacy required
• Possess a driver's license with a driving record that will allow you to drive customer and company vehicles
• Performance Toyota Fairfield is a drug-free workplace