Automotive Service to Sales Associate - Urbana Autopark

The Ed Napleton Automotive Group is looking for our next Service to Sales Associate. This is an exciting opportunity in a growing, fast-paced industry.

Located at Napleton Urbana Auto Park, the Service to Sales Associate is responsible for transitioning service customers into the sales process by proactively seeking out and setting up appraisals for qualified service customers. The Service to Sales Associate will assist the Sales Consultants through the sales process, while not actually closing the sale.

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently the tenth largest automotive group in the country, providing incredible growth opportunity.

What We Offer:

• Aggressive compensation plans
• Family Owned and Operated – 90+ years in business!
• Medical, Dental, and Vision Insurance
• 401K and additional benefits
• Accrued Vacation Time
• Paid Training
• Discounts on products, services, and vehicles
• Fantastic Growth Opportunities

Job Responsibilities:

• Greet customers coming in for service throughout the day, interacting with customers to build rapport.
• Present "offers" to customers who qualify for a vehicle upgrade, while explaining advantages of upgrading into a new vehicle (savings on payments, fuel economy, and repairs; new warranty, manufacturer enhancements, three-year upgrade savings…).
• Introduce customers who are interested in finding out more information about their "offers" to the appropriate sales individual.
• Assist the sales associate during the sales process as needed.
• Follow up with customers that you were unable to speak with in person and set follow up reminder dates based on outcome of conversations.
• Follow up with customers regarding lower payments or with leases expiring soon, using phone scripts when necessary.
• Contact customers coming in for service the next day, prepare the customer for their service reception and print offers to review with customers once they arrive.

Job Requirements:

• 1+ years of sales experience preferred
• Excellent appearance, verbal/written communication
• Excellent time management and organizational skills
• Strong Customer Service skills
• Able to handle customer objections
• Motivated and goal oriented
• Valid driver's license and clean driving record
• 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

Automotive Sales, Sales Associate, Sales Consultant