Automotive Service Technician - Mercedes-Benz of Buckhead

About Us

Mercedes-Benz of Buckhead is a Laureate Award Service Dealership and the premier Mercedes-Benz dealership in Georgia. Fulfilling our founder's promise to deliver "the best or nothing" requires the efforts and talents of many exceptional people. And that is why we strive to make our workplace one in which individuals feel challenged, fulfilled and able to reach their full potential. We believe our employees are the fuel that drives our business, so we treat each person like a valuable part of the team!

Job Summary

In this position, an individual will work under limited supervision. Technicians are tasked with repairing the most challenging and time-sensitive problems that vehicles have when they arrive at the service department. Master Technicians spend much of their time diagnosing and repairing unusual problems. Our Technicians use a variety of computerized systems to complete their work.  

Compensation & Benefits

• 401(k) – Eligible after 90 Days
• Competitive Health Benefits Package: Medical, Dental, Vision, Life, STD, Pet Insurance etc. 
• Paid Holidays, Sick Time, and Vacation  
• Employee Assistance Programs: Finance, Legal, Health Assistance
• Company Appreciation Events
• Full Time & Part-Time Opportunities
• Holiday Savings Fund
• Paid Training and Certifications
• And More! 

Essential Duties

• Perform work specified on the repair order with efficiency and in accordance with dealership
• Inspect and test-driving new vehicles to ensure the vehicles run smoothly & safely
• Execute repairs under warranty to manufacturer specifications
• Communicate directly with the Service Advisors and all necessary parties to ensure that customers are provide with exceptional customer service
• Diagnose, maintain, and repair automotive systems and components
• Ensure quality customer service through professionalism and timely responses
• Complete required MB and dealership training
• Install equipment as specified by the customer or the company
• Assist and mentor junior technicians when needed
• Use shop supplies and materials in a practical and economical manner
• Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers
• Maintain professional and clean workspace
• Perform other related duties as assigned

Qualifications

• High school diploma or equivalent
• At least 2 years of prior experience as a technician; Mercedes-Benz experience (preferred)
• Customer service experience
• Valid driver’s license; must be insurable
• Drug and background screen
• Regular and reliable attendance
• Must be flexible & a team player
• Ability to operate electronic diagnostic equipment
• STAR or Master Certified Mercedes-Benz (preferred)
• Certification from the National Institute for Automotive Service Excellence (ASE) (preferred) 

Work Environment & Physical Demands

• Constantly moving; walking, bending, stooping, and standing
• Exert force to move/manipulate objects (up to 50lbs occasionally, 30lbs frequently, 10lbs constantly)
• Constantly operating tools and equipment
• Work is conducted inside, outside, and in a shop environment in proximity to moving vehicles
• Exposure to chemicals and moderate to loud noise levels

Mercedes-Benz of Buckhead is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.