Automotive Service Manager - Bill Harris Dealerships
Ashland, OH
About the Job
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At Bill Harris Dealerships, our team members are our most valuable resource, and growth is encouraged through diligence, teamwork, and creativity. We are committed to an environment where the customer is always treated with respect and dignity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today!
What team members love about working at Bill Harris Dealerships:
- Family atmosphere - family comes first
- Team members are treated as valued individual contributors to the organization
- Open door policy (free to talk to owners and management at any time)
- Very high earning potential with pay plans that are controllable and easy to understand
Benefits
- Salary and aggressive commission pay plan $75,000 - $100,000+
- Medical, Dental, and Vision Insurance
- Employer Paid Life Insurance
- Retirement Savings Plan
- Paid Time Off
- Paid Holidays
- Paid Training
- Paid Uniforms
- Employee Discounts on Vehicle Purchases, Parts, and Services
Responsibilities
- Provide high quality customer service and satisfaction at or above company standards
- Maintain good working relations with manufacturers
- Motivating, Coaching, and Leading a dynamic and high-performing service selling and technical team
- Effectively supervising and managing the work load and schedules of all service department associates
- Effectively operating the service department to achieve overall business performance objectives, including sales, productivity, and profitability goals
- Assist in diagnosing vehicle problems, warranties, services, and repairs
- Ensuring the service department operates under safe conditions according to established policies and procedures and in compliance with federal, state, and other mandated regulations
- Perform other duties as assigned
Qualifications
- Must be results-driven, highly energized, customer service-oriented LEADER
- Must have a passion for taking care of customers
- Excellent organization skills and effective verbal and written communication skills
- Must have prior service experience at a dealership
- Proven record of success in dealership and a strong understanding of vehicle repairs and maintenance
- Possess ability to lead a Service team to top-level performance and create a 5-star customer experience
- Computer experience
- HS Diploma required; college degree a plus; ASE or manufacturer certifications a plus
- Must have a current valid driver's license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Source : Bill Harris Dealerships