Automotive Service Cashier - Rydell Chevrolet
Waterloo, IA
About the Job
Automotive Service Cashier
$15.00 - 16.00 p/hour
We are looking for an Automotive Service Cashier who has excellent customer service skills and a positive attitude. The selected candidate will be responsible for performing basic accounting duties.
At Rydell Chevrolet, we strive to create a lifelong relationship with every customer. We firmly believe that happy employees make happy customers, and we reward individuals who are motivated and dedicated to their work. Each employee at Rydell Chevrolet plays a critical role in our success. Our commitment is to consistently provide the same outstanding service and value that our community has come to expect from our dealership over the years.
What We Offer:
- Health Insurance
- Life Insurance ($10,000 paid by company)
- Short-term Disability
- Dental Plan
- Vision Plan
- 401(k) Plan 3% Company Match
- Vacation
- Gym Membership Reimbursement
- Employee Purchase Discounts
Responsibilities:
- Calculate the customer’s bill using the dealership’s computer system
- Receive cash, checks, and credit card payments from customers and record the amount received on the repair order and/or counter ticket
- Make changes accurately and issue receipts to customers
- Help with answering phones and direct the customer to the proper department and follow up in a timely manner
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
- Communicate with callers in a professional, friendly, and efficient manner, striving to minimize the amount of time customers spend on hold
- Assist the managers with various clerical duties as needed
- Be friendly, professional, courteous, and efficient when working with all customers and employees
- Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications:
- Experience with Microsoft Office suite is a plus
- Available to work flexible hours
- Ability to communicate customers' interests needs and requests to management and sales personnel
- Professional personal appearance
- Clean driving record
- Valid drivers license
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.