Automotive Service Advisor - Stress-Free Auto Care
Pantego, TX 76013
About the Job
Stress-Free Auto Care
3201 W Pioneer Pkwy, Pantego, TX 76013, USA
Starting at $60000 per year
Pay rate is our base pay. There is an additional 1-2% bonus pay based on any services you sell.
Our Automotive Service Advisors are responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about their employer’s range of services and contacting customers to update them about their vehicle’s repair status. The job requires you have relevant shop experience in this position.
Service Advisor duties and responsibilities
Full-time Service Advisors spend the majority of their time in an office setting, although they frequently visit the repair shop. Duties and responsibilities may include the following:
• Greeting customers and directing them to an available technician
• Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs
• Answering customer questions about service outcomes and consulting with technicians when necessary
• Informing customers about potential cost savings and warranty protections
• Assisting customer with deciding to fix their car through the dealership’s shop or trading the vehicle in
• Overseeing and managing the service center’s scheduling and workflow
• Informing customers of changes in service or when their vehicle is ready to be picked up
About Us:
Stress-Free Auto Care is a modern, tech enabled shop. We believe that taking care of your car should be an easy and stress-free experience.
Stress-Free Auto Care is a full service automotive repair provider that eliminates the hassle of auto service, unexpected breakdowns, and maintenance. We're bringing auto repair into the 21st century, where we always put the customer's needs first.
Every day we give people peace of mind. We not only take the stress out of auto care, but our transparency & communication give our customers their valuable time back that they can spend with their family instead of waiting at the shop.