Automotive Service Advisor - Nissan Experience - Ciocca Automotive
Quakertown, PA 18951
About the Job
*Management opportunities due to continued company growth
Ciocca Nissan is seeking an experienced Nissan Automotive Service Advisors to join our growing team! With 52 dealerships 25 brands & 18 collision centers throughout Pennsylvania and New Jersey, don’t miss out on an opportunity to grow with us!
Schedule: Monday-Friday, rotating Saturday with one day off during the week
Compensation: $55,000-90,000
Why choose Ciocca Automotive?
- Competitive & industry leading pay scale
- Collaborative, supportive team environment
- Growth opportunities, proven career paths
- Service & parts discounts
- Modern, state of the art technology & software using CDK Service - iPads, Hunter alignment quick check machines
- Use of of video multi-points, texting, and digital software
- Employee engagement events
- Volunteer and community service opportunities
- Philadelphia Flyer's partnership - discounted tickets for Wells Fargo events!
- 401(k) Retirement Plan (with employer match)
- Employee Referral Bonus Program
- Paid Holidays & Paid Time Off
- Employee Assistance Program
- Medical, Dental, Vision, FSA, HSA plans
- Hospital Care Coverage, ST/LT Disability, Accident, AD&D, Critical Insurance
- Company Paid Life-Insurance*
Responsibilities include but are not limited to:
- Greet and consult with the customer on applicable service needs
- Perform vehicle walk around and documentation of customer concerns to enable the technician to properly diagnose and service the vehicle
- Document declines for services and ask for follow-up on future service considerations.
- Keep customer informed on completion times, service expenses, and possible changes
- Build and maintain relationship with the customer
Qualifications include but are not limited to:
- Automotive Service Advisor experience in a dealership setting required
- Strong communication skills to deal with customers and employees
- Proficient computer skills
- Positive, can-do attitude
- MUST be willing to adapt to Ciocca culture, processes, and procedures
With 52+ dealerships and growing, there are many opportunities for advancement.
Ciocca Automotive is an Equal Opportunity Employer. Employment is contingent upon completion of a background check and a negative pre-employment drug screen.