Automotive Service Advisor - TLS Motorworks
Chamblee, GA 30341
About the Job
Isn't it time to use your skills for something that actually matters? We are in the process of developing a culture that will change the industry of automotive repair! We believe that we do more than just fix cars. We form relationships that last forever and are changing the way people think of automotive repair and our entire industry, one car at a time.
We are established in the community and expanding, but more importantly we want to meet people that are driven to be successful and want to have the biggest impact they can in the short time we have on this planet. We want people that will drive our culture and grow with us!
If your just looking for a paycheck and 5 o'clock to arrive stop reading this ad and move on! Seriously!
But what if you worked somewhere that focused on blowing people away with amazing service? What if no one could stop talking about how fun your company is? What if every time someone mentioned auto repair, your name came up because no one in Atlanta treated people better than you? What if you were present at the start of a movement that will someday be nationwide?
We are established in the community and expanding, but more importantly we want to meet people that are driven to be successful and want to have the biggest impact they can in the short time we have on this planet. We want people that will drive our culture and grow with us!
If your just looking for a paycheck and 5 o'clock to arrive stop reading this ad and move on! Seriously!
But what if you worked somewhere that focused on blowing people away with amazing service? What if no one could stop talking about how fun your company is? What if every time someone mentioned auto repair, your name came up because no one in Atlanta treated people better than you? What if you were present at the start of a movement that will someday be nationwide?
Now imagine working in an environment where all of your co-workers felt the same way. Where everyone fixes the problems they see, no one wants to be the weakest link, and they work hard to get better every single day. A place that invests in your growth and development, and wants to see you become the best version of yourself possible.
We are looking for people that are driven to be highly successful. People who take initiative, invest in their future, and want to create opportunities for themselves and the people around them. In short, we are looking for people that care about themselves and others!
So if you don't think this is a bunch of marketing BS, and if you're tired of the mediocrity all around you, we want to meet!
Visit our website: www.tlsmotorworks.com
Most companies list here all the things that YOU need to be to work for them, instead our company will list the reasons here why you should consider working for us:
Most companies list here all the things that YOU need to be to work for them, instead our company will list the reasons here why you should consider working for us:
This is a professional position that both women and men are successful in-we train you on everything you need to know about cars -you do not need that knowledge to be hired for this position!
We have a great team, they get to interview everyone that joins into the team to ensure it is a good fit for the team, applicant, and the company" and you also get to interview them to see if you want to work with them. WIN-WIN
Freedom and authority to take care of the customer and to satisfy their needs-such a great feeling helping customers understand their vehicle and advise them!
Clean, heated, and partially air-conditioned shop and we supply personal portable air conditioning units to keep technicians happy and productive.
Spend time on weekends and holidays with family-no more missing important family get-togethers or planning every third or every other.
We pay for all your enrollment, training, and certification fees for ASE certification and provide an increase in pay upon each designation.
No weekends or holidays.
Professional position and work environment that is organized and well-planned with documented processes and procedures. We are always open to feedback on how we can improve the processes as we grow.
Processes and procedures are agreed upon by the team so that everyone understands when there is a failure - we don't focus on the person we focus on the process or procedure issue and how that can be fixed-positive team lifting each other up.
Benefits:
- Monday-Friday work week. No Weekends.
- 2 weeks of paid vacation after 90 days. 3 weeks after the first year.
- 11 paid holidays.
- Birthday off.
- We will cover 50% of your health insurance cost.
- 401K with company match.
- 6-12 days of paid training and continued education per year.
- Opportunity for Advancement.
- Excellent Wages, Performance-Based Bonus.
- Weekly Team Lunch.
- Professional and Friendly Work Environment.
Duties And Responsibilities:
- Schedules service appointments.
- Obtains customer and vehicle data before arrival when possible.
- Greets customers in a timely, friendly manner, with a smile.
- Provides a complete and accurate written cost estimate for labor and parts.
- Checks on the progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time, explain cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
- Advise customers on the care of their cars and the value of maintaining their vehicles by manufacturers’ specifications, using maintenance menus.
- Monitor technician productivity.
- Perform daily team meetings.
Qualifications:
- Sales experience/Customer Service experience.
- Automotive service experience is a plus but not required.
- All applicants must be authorized to work in the USA.
- All applicants must be able to demonstrate the ability to pass pre-employment testing including background checks, drug tests & driving records.
Source : TLS Motorworks