Automotive Service Advisor - Ciocca Automotive

***WORK FOR THE LARGEST PRIVATELY HELD AUTOMOTIVE DEALER GROUP IN THE TRI-STATE AREA!***

Ciocca Volkswagen is seeking an Automotive Service Advisor to join our growing team! With 52 dealerships 25 brands & 18 collision centers throughout Pennsylvania and New Jersey, don’t miss out on an opportunity to grow with us!

Why choose Ciocca Automotive?

• Competitive & industry leading pay scale
• Proven career path, promotional opportunities
• Service & parts discounts
• Modern, state of the art technology & software – iPads, alignment quick check machines
• Use of of video multi-points, texting, and digital software
• Employee engagement events
• Volunteer and community service opportunities
• 401(k) Retirement Plan (with employer match)
• Employee Referral Bonus Program
• Paid Holidays & Paid Time Off
• Employee Assistance Program
• Medical, Dental, Vision, FSA, HSA plans
• Hospital Care Coverage, ST/LT Disability, Accident, AD&D, Critical Insurance
• Company Paid Life-Insurance*

Responsibilities include but are not limited to:

• Greet and consult with the customer on applicable service needs
• Perform vehicle walk around and documentation of customer concerns to enable the technician to properly diagnose and service the vehicle
• Document declines for services and ask for follow-up on future service considerations.
• Keep customer informed on completion times, service expenses, and possible changes
• Build and maintain relationship with the customer

Qualifications include but are not limited to:

• Automotive Service Advisor experience in a dealership setting required
• Strong communication skills to deal with customers and employees
• Proficient computer skills
• Positive, can-do attitude
• MUST be willing to adapt to Ciocca culture, processes, and procedures

With 52+ dealerships and growing, there are many opportunities for advancement.

Ciocca Automotive is an Equal Opportunity Employer. Employment is contingent upon completion of a background check and a negative pre-employment drug screen.

CIOCR123