Automotive Sales Manager - Berglund Toyota

Berglund Toyota is looking for an experienced Sales Manager to join our team. We are part of Berglund Automotive, a well-established and reputable automotive group with 10 locations, representing 20 different automotive brands throughout Southwest and Central Virginia.

Job Summary:

As a Sales Manager you will be responsible for managing Internet leads and desking on-line deals while overseeing the day-to-day operations of our sales department, driving sales performance, and leading a team of motivated sales professionals. Your primary objective is to meet and exceed sales targets while ensuring a high level of customer satisfaction.

Benefits:

• Competitive pay plan.
• Demonstration Vehicle.
• Paid time off after 3 months.
• Medical, Dental, Vision, Life, and Disability benefits.
• 401(k) Retirement Plan.
• Excellent growth potential with growing organization.

Key Responsibilities:

• Ensure that the sales team is following up on Internet leads using email, phone and live chat scripts and templates, providing exceptional customer service.
• Lead, motivate, and manage a team of sales professionals, providing guidance, and coaching to meet and exceed sales targets.
• Build rapport and relationships with customers to enhance customer experience and business growth.
• Set sales goals, objectives, and targets for the sales team and monitor their progress.
• Assist in closing deals.
• Utilize CRM for tracking and following up on all sales leads.
• Manage showroom, online, and phone traffic.
• Collaborate with other departments, such as finance and service, to streamline operations and enhance the overall customer experience.
• Maintain a positive work environment that encourages professional growth and teamwork.
• Handle customer concerns and resolve any issues to ensure high levels of customer satisfaction.

Qualifications:

• Proven experience as an automotive sales manager.
• Strong leadership, communication, and interpersonal skills.
• Exceptional sales and negotiation abilities.
• In-depth knowledge of automotive industry trends and products.
• Proficient in CRM software and sales management tools.
• High level of customer service and problem-solving skills.
• High School Diploma, GED, or equivalent is required.
• Must possess and maintain a valid driver’s license.

Berglund Automotive is an equal opportunity employer, and we encourage candidates from all backgrounds to apply.