Automotive Sales Consultant - Mercedes-Benz of Chicago

We are seeking a highly motivated and customer-oriented individual to join the team as an Automotive Sales Consultant at Mercedes-Benz of Chicago. The Automotive Sales Consultant is responsible for assisting customers to find the perfect vehicle that meets their needs and providing an exceptional guest experience through the sales process.

Responsibilities

• Engage with customers and exhibit consultative selling skills while assisting them in selecting a vehicle.
• Assist customers in making an informed purchasing decision by providing detailed product information including features and specifications.
• Conduct vehicle demonstrations and test drives to showcase the unique features and benefits of different models.
• Stay up-to-date on industry trends, new vehicle models and competitive offerings to effectively communicate product advantages to customers.
• Build and maintain strong relationships with customers to ensure repeat business and referrals.
• Demonstrate proficiency in using CRM software and other sales tools to manage customer interactions and track sales progress.
• Maintain appropriate levels of customer service and client retention by resolving customer complaints or concerns immediately and appropriately; assume ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

Qualifications

• Valid in-state driver's license and clean driving record
• Previous experience in a sales role preferred

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• 401(k)
• 401(k) matching
• Flexible spending account
• Professional development assistance
• Life insurance
• Employee assistance plan
• Disability insurance