Automotive Sales Associate (New Canaan) - Karl Chevrolet

Karl Chevrolet – Position Description for Automotive Sales Consultant

Karl Chevrolet is seeking an enthusiastic, and energetic individual to join our sales team. The ideal candidate will possess excellent oral and written communication skills and have a genuine passion for helping people. Experience in a sales role is a plus; experience in automotive is helpful; we are ready to invest in training the right candidate.  The right candidate will have the opportunity to enjoy a long career with one of the areas leading businesses.

Karl Chevrolet is a well-established third generation family business that has successfully navigated an ever changing business landscape since opening its doors in 1927. The current COVID-19 crisis is no exception.  During this Pandemic, our business has continued to grow and evolve. By keeping our team engaged and employed throughout, as a company we have been able to accelerate our growth and are seeing new market opportunities emerge. Among them is our ability to conduct business remotely via video, phone, text and email. We are reaching new markets regularly. Everyone needs transportation, and our ability to meet customers on their terms is critical to our success.  Some of these potential clients communicate with English as their secondary language. To the degree we can communicate with each customer in their preferred language, the more successful our relationships will be. If it means bringing a vehicle to a customers home, fully sanitized and protected for safety, we need to do that. Today's consumers are extensively shopping online and digitally; yet our business is very much person-to-person and based on building relationships. We are constantly working to build bridges to span the full spectrum of ways we interact and communicate.  

The dealership’s long standing reputation for outstanding customer service coupled with company leadership in supporting a wide range of community activities have been cornerstones of our success. We are fortunate to have an outstanding client base and enjoy adding new clients every day. We value our team members and strive to make our work environment fun, professional and enjoyable.

We offer a dynamic work environment that is both challenging and rewarding. Salary commensurate with experience plus performance bonus opportunities.  Karl Chevrolet offers an excellent compensation package including paid vacation, personal time off, health care coverage, dental plan, vision plan, life insurance, and an outstanding 401(k) match.

Join us and be part of our team! 

Please reply with a resume and a note on why you would be a great choice for Karl Chevrolet.

WE OFFER:

• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Life Insurance
• 401(k) Retirement Plan with generous company match
• Ongoing career learning opportunities
• Vehicle Purchase Discounts

RESPONSIBILITIES:

• Work with Dealership provided software, including DealerSocket CRM system.
• Extensive use of phone, video, and email communications in addition to in-person meetings.
• Respond to email inquiries from customers with the goal of setting an appointment.
• Approach, greet, and offer assistance or direction to any customer who enters the dealership showroom or sales lot. 
• Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.
• Explain product performance, application, and benefits to prospects.
• Describe all optional equipment available for customer purchase.
• Build strong rapport with customers. 
• Perform high-quality, professional, and knowledgeable presentation and demonstration of new/used vehicles. 
• Learn to overcome objections, close sales, and perform all other steps of the sales process in accordance with company standards.
• Report to the Sales Manager regarding objectives, planned activities, reviews, and analysis.
• Support our Sales Departments goal of maintaining a FIVE STAR reputation by ensuring each client receives the personal attention they expect and deserve.
• Completion of Dealership provided training - typically on a quarterly basis (may be delivered web-based, via live video, or in-person), including:
  • Product Training 
  • Sales Process Training
  • Customer Service Training
  • Safety Training
  • Software and other Training as required

THE IDEAL CANDIDATE WILL POSSESS:

• Excellent Oral and Written communication skills
• A genuine passion for helping others
• Previous sales experience is a huge plus
• Automotive experience a plus
• Bi-lingual capability is a plus (English and Spanish preferred)
• Demonstrated customer service skills
• A good understanding of finance and math concepts
• Outstanding listening skills

REQUIRED:

• A valid driver’s license and clean driving history 
• Completion of a drug screen prior to employment
• Background Check