Automotive Product Specialist - Mission Viejo Kia

Mission Viejo Kia is looking for a Product Specialist

Full Time or Part Time starting at $19-$22 per hour

The Business Development Rep. Position (aka Product Specialist) has a Pay Scale consisting of the following elements and ranges.  Wages include Base Hourly Compensation of between $16.00 and $23.00.  The position also may pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.

Duties:

• Deliver (at the dealership) vehicles to the new owner
• Provide our customers with product knowledge pertaining to the features, benefits, functionality and safety system of their vehicle during the delivery process
• Educate/Introduce products and accessories that are beneficial to the customer and ownership of their new vehicle such as personalize settings
• Taking pictures of the client with his/her new vehicle
• Verifying vehicle identification number against the vehicle and installing a temporary license plat for the client
• Secure good survey by delivering a great experience
• After-Sale follow up with Client

To effectively excel in this role you will be expected to have and/or do the following:

• Demonstrate a professional appearance, demeanor and communication style
• Be able to display an exceptional Customer Experience
• Work effectively as a team member, as well as an individual
• Enjoy interacting, connecting and communicating with customer’s, guests, and fellow team members
• Able to adapt and overcome when issues may arise that are out of your control 
• Willing to work evenings and weekends
• Personable, Energetic and Have Excellent Communication skills

Requirements:

• Must have a valid CA License
• Customer service/relations experience

Benefits We Provide:

• Health/ Vision Benefits (FULL TIME EMPLOYEES)
• Dental Benefits (FULL TIME EMPLOYEES)
• 401 (k) (FULL TIME EMPLOYEES)
• Employee Discounts
• Paid Vacation 
• Pay range: $19-$22 per hour  

We are proud to be an equal opportunity employer