Automotive Parts Counterperson - Capital Ford of Charlotte

CAPITAL is seeking a motivated and detail-oriented Automotive Parts Counterperson to join our dynamic team. The Parts Counterperson will play a key role in ensuring the efficient operation of the parts department by performing various tasks, including selling, receiving, packing, shipping, and inventory management. The ideal candidate will have strong organizational skills, attention to detail, and a commitment to maintaining a safe and organized warehouse environment. 

Welcome to CAPITAL, a distinguished ensemble of 20 automotive and powersports franchises across the state of North Carolina. Our roots run deep in the automotive industry, embodying a rich tradition that, despite our expansive growth and a vibrant team of over 1,500 dedicated employees, maintains the warm, inclusive culture of a family-owned business. At CAPITAL, we pride ourselves on not just our vast selection of high-quality vehicles but on a legacy of fostering strong community ties and building lasting relationships with both our customers and team members. We are in search of passionate individuals who are ready to accelerate their careers in an environment that champions professional development, innovation, and a commitment to excellence. Join us in driving the future of automotive retail, where every employee is a valued member of the CAPITAL family!

Compensation and Available Benefits:   

• Competitive Pay  
• Health Insurance   
• Life Insurance
• Paid Time Off
• 401(K)   

Automotive Parts Counterperson Responsibilities:   

• Essential Duties:
  • Sales: Sells parts to customers at the counter, through the shop, or over the telephone..
  • Customer Service: Assists customers in identifying and selecting required parts in a friendly, professional, and efficient manner.
  • Inventory Management: Manages inventory, places and fulfills orders, and ensures stock replenishment.
  • Order Processing: Handles telephone calls, provides price quotes, and processes orders.
  • Recordkeeping: Maintains orderly records of all transactions, invoices, and special-order parts.
• Other duties as assigned    

Automotive Parts Counterperson Requirements:   

• Knowledge: Must have a good understanding of vehicle parts and their functions.
• Skills: Should possess excellent customer service and communication skills.
• Experience: Experience in parts sales or a related field is beneficial.
• Experience with inventory management systems is a plus
• Ability to lift and carry heavy items and perform physically demanding tasks
• Ability to prioritize tasks and manage time efficiently
• Possess a willingness to adapt to changes in warehouse processes and procedures
• Must pass pre-employment background screenings   

We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.