Automotive Journeyman Service Technician / Mechanic - Hyundai of Lincolnwood

Company: Leader Automotive Group / Hyundai of Lincolnwood 

Department: Service Department 

Hiring Manager: Service Director 

Job Title: Automotive Journeyman Service Technician / Mechanic

Level: Master Technician (Journeyman) and Line Technician (Semi-Skilled)

Location: Hyundai of Lincolnwood

Classification: Full Time, Onsite 

Leader Automotive Group, one of the country’s largest multi-brand automotive groups, is NOW HIRING automotive enthusiasts looking to grow their careers as Automotive Service Technicians and beyond! Whether you are looking to move up the line or continue your journeyman mechanic career with a company that refuses to slow down, Leader Automotive Group wants to talk to you about your automotive technician career path! Working at our busy Hyundai of Lincolnwood Service Center, the right candidate for this role will be extremely well organized, computer literate, and ready to work on customer and retail vehicles that are brought into the repair shop with mechanical or other vehicle related concerns. Fantastic at communicating with customer and employees alike, you will be responsible for providing thorough documentation and explanation of the vehicle’s diagnosis, recommended repairs, and completed work as we aim to continually provide the transparent, trustworthy service our clientele has grown accustomed to over the years. 

Leader Automotive Group believes that taking care of our team members and setting them up for long-term success is what sets us apart from our competitors. That is why Leader and Hyundai of Lincolnwood are proud to offer our full-time employees the following benefits to aid in their well-being and performance:

What We Offer: 

• Competitive pay plans and a motivated group of Leader Automotive Group employees to work alongside 
• Paid professional development and certification reimbursement for eligible employees 
• Medical, dental and vision insurance  
• Pet Insurance
• Accrual of PTO and Sick time for full time Leader Automotive Group employees 
• Employee Vehicle Purchase & Service programs 
• Paid ASE certification and professional development assistance
• Uniforms
• Pensions for Full-Time Techs, Porters & Parts Counter (where applicable)
• Technician appreciation events, tool discounts, and company-wide contests throughout the calendar year 
• Professional development and the opportunity to grow your career with a North American automotive group operating in Canada and the United States 

Position Overview:

 In the Automotive Service Technician role, you will play a crucial role in terms of the customer experience in conducting diagnostic procedures to determine vehicle maintenance requirements and providing accurate repair recommendations to our customers. 

Job Responsibilities: 

• Performing vehicle repairs and/or maintenance work as outlined on RO with efficiency and accuracy, performing all duties in accordance with dealership and OEM standards  
• Communicating with Parts and Service Advisors regularly to effectively manage production/repairs, cycle times and customer communication 
• Conducting multi-point inspections to make appropriate recommendations for repairs while ensuring the safety and reliability of any vehicle that has been repaired prior to them being returned to the customer 
• Document all work performed on the vehicle RO by creating a story in the on the associated repair order, in a manner consistent with OEM standards, ensuring payment of warranty work is provided by the manufacturer 
• Maintain an inventory of common automotive technician’s tools not normally inventoried by the Service department as a “store-provided” piece of equipment 
• Keep abreast of factory technical bulletins and participate in factory-sponsored training classes as required 
• Keep work area and bay free of debris and tidy to ensure a safe, compliant work environment
• Providing an exceptional repair experience to drive customer loyalty and department revenue
• Provide feedback on communication and flow of work to Service Manager when issues arise
• Mentor junior technicians when needed to provide support to the team as a whole

Requirements: 

• Must be 18 years of age or older to met requirements to work in the Service Center
• Must posses a valid US-issued Driver’s License
• Must demonstrate ability to pass pre-employment testing to include background check and MVR
• ASE or OEM Certification would be considered an asset, but is not required
• Ability to safely drive automatic and manual transmission vehicles for test drives
• Tool inventory to perform the jobs typically assigned to Master or Diagnostic Line Technicians
• Capable of operating shop equipment (lifts, racks, etc), diagnostic, and hand tools to complete repairs
• Completion of a related post-secondary program, training courses or equivalent work experience 
• Professional demeanor and strong work ethic, which includes a high level of integrity and strong moral compass
• Excellent written and verbal communication skills, as creating stories for repairs is a required part of the position
• Attention to detail in all aspects of work, with the ability to work as a team or individually

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.