Automotive Floor Manager - Neil Huffman Auto Group

Neil Huffman Honda of Frankfort is looking for a Floor Manager to join our team!

Essential Duties:

• Hires, trains, motivates, counsels and monitors the performance of all salespeople.
• Directs and schedules the activities of all department employees, ensuring proper staffing at all times.
• Ensures that each customer is greeted as quickly as possible.
• Implements and maintains a prospect tracking and follow-up system.
• Helps salespeople close deals when necessary.
• Communicates with new-vehicle and used-vehicle salespeople to ensure that dealership policies and procedures are understood and followed.
• Conducts sales training meetings as directed by the general sales manager.
• Forecasts aggressive yet realistic monthly goals and objectives for individual salespeople and provides them with the support to meet these goals.
• Assists in development of improvement programs for salespeople who are having difficulty reaching their objectives.
• Ensures salespeople maintain a high customer satisfaction rating.
• Recommends for dismissal any salesperson failing to meet dealership standards.
• Contacts new owners within 24 hours of delivery to ensure complete satisfaction with sales and delivery process. Addresses any concerns or complaints immediately.
• Maintains professional appearance.
• Attends managers meetings as requested.
• Other tasks as assigned by GSM and GM.

Qualifications:

• High school diploma or business management degree OR two years' experience in related field.
• Ability to read and comprehend instructions and information.
• General knowledge of vehicle mechanical operations.
• Professional personal appearance.
• Excellent oral and written communication skills.

Equal Employment Opportunity