Automotive/Fleet Mechanic with Small Engine Experience preferred - Clarke
Roselle, IL
About the Job
We're looking for an automotive/fleet mechanic who is passionate about providing exceptional internal and external customer support with respect to the maintenance and repair of Clarke's gas and electric mosquito equipment!
This position will be based out of Clarke's service headquarters office in Roselle, IL and will support the company in the repair and annual maintenance of Clarke's service operation vehicles and equipment.
We're seeking an independent, self-motivated, organized, detail oriented, and safety conscious individual with a passion for customer service, vehicle and equipment maintenance, engineering and repair to join us in our mission to make communities around the world more livable, safe and comfortable.
This is a position with a fantastic opportunity for personal growth! In addition to servicing Clarke's fleet of vehicles and equipment, over the course of the first year or so, the mechanic will be trained to provide technical customer support in the form of phone calls, troubleshooting, assessment, and repair of Clarke manufactured gas and electric powered machines used in the mosquito control industry.
After the 1st year or two, the mechanic may be expected to travel on occasion (approx. 10% of the year) to Clarke's other service locations and customer offices to provide onsite troubleshooting and repair as needed.
Position will require use of own basic tools.
Job Duties and Responsibilities:
- Communicates with Customers, Mechanics, Sales, Customer Care and Operations Teams as appropriate to resolve equipment operation or malfunction.
- Troubleshoots, identifies and repairs malfunctions in trucks, cars, ATV's and other equipment.
- Assists with engineering, welding and electrification of the fleet projects as requested.
- Keeps accurate reports and logs of calls taken, work performed and parts inventory via Fleetio and Salesforce applications.
- Actively seeks ways to improve the quality and efficiency of operations within department and throughout organization.
- Participates in and engages in programs and work practices designed to foster and maintain effective team atmosphere.
- Responsible for making sure safe work practices and procedures are followed at all times.
Successful Candidate Must:
- 3-5 years previous recent automotive mechanic experience, fleet experience and work on electric vehicles preferred
- Previous small engine repair experience strongly preferred
- ASE certificates preferred with ability to obtain all 8 within first few years of employment
- Exceptional technical aptitude, organization skills and attention to detail
- Demonstrated ability to work independently and exercise sound business acumen
- Demonstrated effective project management skills
- Practical knowledge of electronics, must be able to operate a digital multi meter
- Creative ability to assist with fabricating improvements to equipment design, innovation and thinking "outside the box"
- Excellent phone manner and customer service skills
- Moderate computer skills including a proficiency in Microsoft Office Applications
- Capability to occasionally lift up to 75 pounds and good physical dexterity
- Ability to pass necessary state licenses
- Ability to pass DOT physical required within first 14 days of employment
- Communicate effectively in English in both written and verbal forms
- Valid Driver's License with an excellent driving record
- Ability to travel, sometimes on short notice to meet the needs of the business
- Associates degree in related field (trade/vocational training) preferred or equivalent combination of education, ASE certificates and work experience preferred
- Possess high school level math skills
- Ability to effectively partner with cross functional teams to meet performance objectives and to support mission and vision of the Company
- The desire to learn and go "above and beyond" are an absolute must!
We are Clarke, a privately-held global environmental products and services company. For over 70 years, Clarke has been making communities around the world more livable, safe and comfortable by pioneering, developing and delivering environmentally responsible public health mosquito control. Our services help prevent disease and control nuisances. Our global customers include governments, commercial and residential groups, and international institutions such as UNICEF and U.S. AID.
Working at Clarke, you will have the opportunity to grow personally and professionally. You will learn from some of the most talented people in your field and make an impact on the world around us. With Clarke, you join an innovative and passionate team where people are the heart and soul of the organization, working together to create an environment where the employees thrive and nature flourishes.
We offer an outstanding compensation and benefits package (including medical, dental, life, disability, 401k with match, tuition reimbursement, parental leave program, discretionary bonus and profit sharing).
At Clarke, each individual can AND does make a difference. If you're looking for an opportunity to utilize your skills to impact the success and growth of a business...Clarke is the place!
Clarke is proud to be an equal opportunity employer and a drug free workplace