Automotive Finance Manager - Westbrook Honda
Westbrook, CT 06498
About the Job
Westbrook Honda, Proud member of the Lorensen Auto Group, is growing and we need to add an experienced Finance Manager. We are a 6 time Presidents Award winner highly focused on a World Class customer experience. Customer satisfaction starts with employee satisfaction. We work as a tight knit team, and the right candidate will be a consummate team player.
Job Purpose:
Provides insurance and financing services to automotive customers by verifying sales information; determining need for financing; evaluating customer creditworthiness; preparing financing, DMV, title and legal documents; offering products and services; maintaining rapport with customers.
Duties:
- Determines desire/need for automobile financing by interviewing customer; exploring - payment options.
- Verifies automobile purchase information by reviewing sales contract data; conferring with sales department; making adjustments as needed.
- Determines customer creditworthiness by studying customer credit application; obtaining credit reports; analyzing information; comparing customer evaluation to organization standards; searching for lenders in information system; forwarding applications to lenders; conferring with loan underwriters and loan processors; obtaining stipulations when required; approves or rejects loan.
Prepares transaction documents by completing loan agreements, Department of Motor Vehicle registration, and related documents.
- Confirms automobile sales contract information by disclosing data, provisions, finance charges, and interest rates to customer; ensuring understanding of content.
Sells products and services by reviewing desire/need for automobile insurance, Service Contracts, anti-theft devices, appearance protection packages, etc.; explaining options, provisions, and premiums.
- Maintains dealership reputation by building and maintaining customer rapport; answering questions; providing information; resolving discrepancies, maintaining excellent Customer Satisfaction, complying with federal, state, and local regulations; helping others comply.
- Maintains customer confidence and organization stability by keeping information confidential; helping others comply.
- Must be available Saturdays
Requirements:
- Prior Finance experience required
- Proven track record of high CSI and performance
- Operate with integrity and have a strong work ethic
- Valid Drivers License and own transportation
- Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Ongoing monthly training and reviews
- Performance Incentives
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Free lunch on Saturdays
- Closed Sunday's and all Major Holidays