Automotive Dealership Service Department Dispatcher - Toyota of Lincolnwood

Leader Automotive Group is a wholly owned subsidiary of AutoCanada, a publicly traded company. Leader Automotive is AutoCanada’s first footprint into the U.S. market and we currently have 10 dealerships consisting of 23 different franchises and over 800 employees. We have a strong presence in the Chicagoland area with 8 dealerships and 2 more located in central Illinois.  We are searching for talented individuals as we begin a new and exciting legacy into the U.S. market.

We are currently searching for a Service Dispatcher to join our extremely high volume Toyota Service Center located in Lincolnwood, IL. This is a very rare opportunity for the right individuals. If you have a strong background, and have the desire to make a great income, we'd love to speak with you. 

Toyota of Lincolnwood is one of the highest volume dealerships in Chicago, period. We sell and service the most popular brand of automotive in the United States, Toyota. We also offer the benefits of a large dealer group with the care and concern for our employees as if we were a mom-and-pop dealer. Click the link to start your career with us today! 

Benefits

• Health, Dental & Vision Insurance

• BCBS Health & Wellness Discounts/Programs

• Life Insurance

• 401(k)

• Paid time off / Vacation

• Growth / Advancement Opportunities

• Employee Vehicle Purchase Policy

• Above Average Industry Pay

• Publicly traded organization / stability 

• Employee referral bonuses

Responsibilities

• Dispatch work to the Technicians.

• Assist with shop operations.

• Quality Control vehicles before returning to customers.

• keep service drive clean and orderly.

• Ensure the daily inventory of technicians' time is consistently sold to service customers.

• Answer technical questions about vehicle problems, warranties, services, and repairs.

• Maintain Customer Happiness scores at or above company standards.

• Set schedules and assigns tasks to service department employees.

• Reinforces company policies and adheres to company standards.

• Encourages compliance with applicable laws and regulations.

• Maintain good working relationship with factory(s) and foster positive employee relations.

• Collaborate with upper management to make service department hiring and discipline decisions.

Qualifications

• Must be a top performer willing to go above and beyond for customers

• Outstanding in sales and follow through

• Self-motivated, organized and driven to succeed

• Must possess a valid driver's license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.