Automotive Dealership BDC Manager - Steve Napleton Auto Group
Palatine, IL
About the Job
We are a family owned Automotive Group that has been a dominant part of Chicago automobile retailing for over 90 years. Our Group is growing rapidly and is seeking talented team members to help our team succeed into the next century of operations. Our Group has always and continues to support the local community and provide a fun, fast-paced and collaborative workplace where growth and advancement opportunities abound.
Automotive Sales Business Development Manager - Summary
The Business Development Center Manager supervises a team that answers all incoming calls, online inquiries and schedules sales appointments for the dealership.
Additional Duties:
- Downloads and follows up on all dealership manifest and opportunities lists.
- Makes outbound prospecting calls inviting prospects to the dealership.
- Make CSI follow-up calls.
- Contacts all no-shows to reschedule missed appointments.
- Advises customers on special-order status and appointment reminders.
- Month end tasks and reporting as assigned.
Automotive Sales Business Development Manager - Qualifications
A successful Business Development Center Manager needs the product knowledge, professionalism and empathy that customers look for today. Communication is extremely important in a sales department as it contributes to team building with all dealership departments.
To perform this job successfully, an individual must be able to perform each essential duty above satisfactorily.
Automotive Sales Business Development Manager - Education and/or Experience
- Automotive marketing
- Retail experience is helpful
- CRM utilization
- Process oriented
- Management experience is required
- Dealership call center background is essential
Schedule:
Weekdays 9 AM - 5 PM (One day off - Monday & Friday required)
Saturday 8:30 AM - 5 PM
Pay:
Commission based plan (expected $80-90k range)
Location:
Palatine, IL
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- PTO
- Referral program
- Retirement plan
- Vision insurance
*** This Position Is Not REMOTE ***