Automotive Cashier/ Rental Agent - Van Bortel Subaru of Victor

Van Bortel Automotive Group includes Van Bortel Subaru, Van Bortel Ford and Van Bortel Chevrolet. Kitty Van Bortel owns one of the top selling Subaru dealerships in the nation, as well as one of the most successful Ford dealerships in a multi-state area. Her automotive group is now one of the fastest growing, privately held companies in the greater Rochester, NY area.

Van Bortel believes that no organization is any better than the people who work for it. Therefore, it is of the utmost importance that we set high standards of integrity with an aggressive, enthusiastic attitude in all that we do. We promise to maintain a well-trained workforce and a safe, modern facility in order to render our customers the best possible support and to provide our employees a secure future.

Benefits 

• Medical, Dental & Vision Insurance 
• 401K Plan + Match
• Paid time off and vacation
• Short/Long Term Disability
• Mentorship Program 
• Growth opportunities 
• Paid Training
• Life Insurance 
• Legal Services provided 
• Employee vehicle purchase plans
• Health and wellness 
• Discounts on products and services

Responsibilities

• Greet incoming service customers

• Treat every visitor to the dealership as our guest, regardless of dress, style or race

• Ensure that each customer's experience meets Van Bortel Standards

• Monitor service waiting area

• Schedule appointments for service customers

• Work closely with service advisors and porters to assist customers dropping off and picking up vehicles

• Open and close rental agreements, tracking use of rental fleet

• Process cash and credit transactions for service customers
• Prepare service invoices for review by warranty department
• File service invoices and daily paperwork

• Work cooperatively with other departments and  internal teams

• Maintain a tasteful, well-groomed and professional appearance in keeping with Van Bortel Standards

• Ensure that service areas are clutter-free

• Maintain cleanliness and presentability of customer areas

• Other duties as assigned

Qualifications

• Possess excellent listening and communication skills

• Possess an outgoing and positive personality

• Possess computer literacy skills

• Possess strong math skills with the ability to handle financial transactions

• Possess a professional appearance in keeping with Van Bortel Standards

• Possess a punctual nature and ability to handle schedule flexibility and dynamic work environment

• Possess previous retail cashier and customer service experience, preferred

• Possess a valid driver’s license and clean driving record with dependable transportation to work

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.