Automotive Call Center Agent (Call Center/BDC) HOURLY PAY PLUS COMMISSION - BELLAMY STRICKLAND CHEVROLET BUICK GMC

Automotive Internet Sales Agent

*Previous Outbound Phone Calling Experience is Required

Every employee with Bellamy Strickland Chevrolet Buick GMC is absolutely critical to its success. We have been a locally operated business since 1982. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team!

Benefits

• Medical, Dental, & Vision Insurance

• Life Insurance

• 401k

• Paid Training - Sales & Service

• Paid Time Off

• Paid Vacation

• Paid Holidays

• Saturday Lunches

• Employee Discounts on products & services

Responsibilities

• Answer customer calls and establish follows-up with sales appointments

• Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates

• Provide customers with initial product information & direct them to the appropriate dealership resources

• Present initial financing options based on customer needs

• Follow up with leads that are not ready to make an appointment or no-show

• Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management

• Utilize CRM tracking system daily

Qualifications

• At least one previous role based in strong customer service experience

• Team player attitude

• Prompt and courteous

• Enthusiastic personality

• Must have strong computer skills

• Willing to submit to a pre-employment background check & drug screen