Auditors - Full Time - USA - Intertek Testing Services NA Inc
Lowell, MA 01850
About the Job
Intertek, a leading provider of quality and safety solutions to many of the world's top-recognized brands and companies, is actively seeking Auditors to join our Business Assurance Team team in the first quarter of 2025. By joining Intertek, your contributions will be valued as we continue to help the world Build Back Ever Better.
Intertek's Business Assurance team goes beyond testing, inspection and certification to look at the underlying elements that make a company and its products successful. Our assurance solutions provide confidence and total peace of mind that a client's operating procedures, systems and people are functioning properly to provide a competitive advantage in the marketplace.
What are we looking for?
The Business Assurance group of Intertek provides a full range of business process audit and support services, including management systems certification, sustainability and responsible sourcing audits, risk management, and training. Our range of bespoke auditing, performance benchmarking and supply chain solutions provide insight into every aspect of operations, allowing clients to make informed decisions about their business while ensuring their workforce competencies are current and relevant.
Auditors needed for: Medical Devices, EMS/OHS/QMS, ISO 9001, IATF Automotive, AS9100 Aerospace, Food & CSR
Salary & Benefits Information
Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons.
In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more.
These will be a travel-based position, with extensive travel to client sites required. Candidate must be comfortable travelling 3 to 5 nights per week. This is a remote position; however, applicants must reside in and be able to legally work in the United States.
What you'll do:
- Manage all phases of assessments/audits and recommendation for registration from time audit is assigned through completion of the audit activity
- Plan and schedule assessments/audits, and coordinate with team member(s)
- Represent the assessment team and the company
- Total evaluation of client sites, reporting non-compliance to Certification Authority
- Review the quality documentation, assess the system, conduct audits in order to evaluate the client's Quality Management system through initial, surveillance, recertification and special surveillance audits, and recommend whether Certification be granted, denied, suspended, or withdrawn
- Hold opening and closing meetings with and provide progress updates to clients on Pre-Audit, Stage I, Stage II, Annual Audits, Special Surveillance visits, Triennial Re-assessments, Change of Scope, Extension of Scope, Upgrades Audits, Transfer Audits, and results of team findings
- Explain to the client non-compliance and other findings
- Produce reports and supporting documentation to be submitted in our database on each audit, documenting all non-compliances and following guidance reports and Intertek procedures and requirements within required KPI's
- Review and approve client submitted corrective actions for nonconformities from the audit
- Respond to technical requests for revisions and emails within 48 hours
- Help with lower tier auditor training and assist sales force on client visits
- Conduct assigned audits in accordance with contracted client agreements and submit required reports in a timely manner
This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties.
Minimum Requirements & Qualifications:
- High school diploma or GED;
- 4 years of full-time appropriate practical experience
- A minimum of 2+ years in a quality management systems environment (auditing, CAPA, complaints, management review)
- Experience in manufacturing or service industries related to Chemicals, Plastics, Rubber, Metals, Electrical, Transportation, Construction, Aerospace, Food or Medical
- Valid driver's license and reliable driving record (required)
- Demonstrated ability to communicate effectively electronically and both orally and in writing in the agreed language of the assessment/audit assignments
- Ability to work well in an environment and react effectively in stressful situations
- Sound judgment and analytical skills
- Ability to understand complex operations in broad perspective
- Ability to obtain and assess factual information fairly
- Must have strong leadership abilities
- Ability to exercise effective time management in completion of assignments.
Preferred Requirements & Qualifications:
- 4 year college/university degree in a science or technical field (biology or microbiology; chemistry or biochemistry; computer and software technology; electrical, electronic, mechanical or bioengineering; human physiology; medicine; pharmacy; physics or biophysics) or equivalent combination of relevant education and work experience
- Lead Auditor Training with (ISO19011 OR ISO13485) Certification
- Related 3rd party auditing industry management systems experience.
Physical Requirements:
This role requires the ability to:
- Ascend or descend ladders, stairs, ramps, and the like, using feet and legs and/or hands and arms. Body agility is emphasized.
- Stand, for sustained periods of time.
- Walk, moving on foot to accomplish tasks and to move from one work location to another.
- Communicate well, thru spoken word, conveying detailed accurate information & instructions to others.
- Hear well, perceiving sounds with or without correction, including the ability to receive information thru oral communications.
- Exert up to 10 pounds of force occasionally and/or negligible amounts of force frequently to lift, carry, push, pull or otherwise move objects.
- Have close visual acuity to perform an activity such as preparing & analyzing data, viewing a computer monitor, reading, report writing, visual inspection, and use of measurement devises.
Intertek: Total Quality. Assured.
Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers' expectations, while engaging with our employees to be 10X in their performance and professional growth.
Intertek is a drug-free workplace. As a condition of employment, certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed.
We Value Diversity
Intertek's network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email hr.eeo@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.
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* Intertek does not accept unsolicited approaches from agencies and will not pay a fee for any placement resulting from the receipt of an unsolicited resume.Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification (ATIC) solutions for our customers' operations and supply chains. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life.