Audit Supervisor - IntelliTrans, LLC
Conway, AR 72032
About the Job
Summary: The Audit Supervisor is responsible for managing the payment processing for freight vendors through personal interaction with customers and the management of the invoice audit team. This role will be responsible for supervising, training, and monitoring the daily activities and projects of the invoice audit staff. Through management of his/her team, this role will help to drive customer engagement while ensuring excellence.
Essential Duties and Responsibilities:
- Responsible for the operational functions of the audit function, including transaction processing, financial disbursement, and exception resolution
- Builds key relationships with internal and external customers, ensuring compliance, and creating/driving process efficiencies
- Leads the third party disbursements function, including staff supervision and development
- Engineers, manages and implements enhancements to streamline and improve the efficiencies of current processes while realizing increased productivity
- Implement and maintain controls to prevent and detect fraud
- Prepare and/or review applicable accounts payable schedules and registers to ensure accuracy and timely processing
- Prepare and/or review applicable audit schedules and invoices to ensure accuracy and timely auditing of all invoices
- Prepare and/or review applicable claims schedules and claim filings to manage the accuracy and timely processing of all claims filings
- Work closely with accounting and operational teams to maintain the accuracy and integrity of financial reporting and payments
- Creates and maintains procedures and policies for the Accounts Payable and Audit processes including analysis of key controls and reporting requirements. Documents and updates controls for review and testing by internal and external auditors
- Maintains vendor master files for correct address, phone numbers, contacts, and W-9 information
- Researches un-reconciled or incorrect payments by performing inquiries through the computer, reviewing the physical paid vendor files, and the outstanding invoice files to avoid duplicate payments or overpayments
- Manages the unclaimed property and escheatment process
- Reviews and approves payment batches daily in the accounting system
- Sends positive pay and EFT files to the bank for processing
- Works with vendors to migrate payments from manual checks to ACH payments
- Reconciles bank statements at month end to send to customers and the Corporate Accounting Department
- Builds relationships with internal functions tied to supporting customers, e.g. product support, technology, account management, etc.
- Interviews and hires, as part of Operations supervisory team, for new roles or open positions
- Supports audit invoice staff in problem solving and in taking appropriate steps when an event needs to be escalated for resolution in a timely and effective manner
- Continually assesses and provides for training needs through auditing and monitoring of employee performance
- Conducts performance reviews for employees and provides periodic feedback for purposes of employee development and growth
Supervisory Responsibilities: Directly supervises up to 10 employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Performance Skills/Competencies:
- Self-directed; acts with a sense of urgency in addressing customer needs/issues proactively
- Ability to gather facts, analyze problems in depth and break down into components
- Strong written and verbal communication abilities
- Strong customer interfacing skills; ability to build customer relationships
- Strong planning, scheduling, organization skills
- Flexibility to succeed in a high-growth, high-energy environment; providing hands on support while building a successful team
- Practices and manages function with the highest integrity
- Places a high emphasis on controls surrounding financial accounting
- Exercises good judgment; makes decisions in logical and thoughtful manner
- Ability to work effectively with people at all levels of the organization
- Takes care in managing confidential or sensitive data
Technical Skills/Competencies:
- At least 4-6 years of accounts payable and invoice audit experience required with additional supervisory experience
- Experience with Great Plains desirable
- Experience with SSAE 16 reviews is preferred
- Advanced Excel skills
- Experience with logistics/supply chain or transportation industries ideal, but not required
Supervisory Experience: 2-4 years of direct supervisory experience, ideally with accounts payable
Education: Bachelor's degree from four-year college or university or equivalent experience.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Operations