Audio-Visual & Technology Coordinator - JCCs of North America
San Francisco, CA
About the Job
Location and Job Title:RESPONSIBILITIES:
Minimum Qualifications:
Audio-Visual & Technology Coordinator
Jewish Community Center of San Francisco
3200 California Street
San Francisco, CA 94118
RESPONSIBILITIES:
AV Support (70%)
- Primary AV support staff for both onsite and virtual events and meetings.
- Coordinate and execute building-wide AV support operations, including setup, operation, and dismantling of AV and video conferencing systems.
- Maintain cleanliness and organization of equipment and associated cables during setup.
- Act as point for escalation for technical issues and provide timely solutions for ongoing faults.
- Follow-up on AV requests to verify accuracy and appropriateness of equipment and staffing.
- Ensure all presentation media is obtained, reviewed, and tested before each event starts.
- Ensure compliance with safety regulations and standards throughout AV operations.
- Provide technical support to Production events as necessary.
Equipment Management and Projects (30%)
- Oversee the building-wide inventory of audio-visual equipment and expendables, covering Fitness center AV equipment, installed AV systems, portable AV systems, and audio paging systems.
- Manage and support video conferencing systems, including conducting ongoing user training sessions.
- Manage building-wide Digital Signage equipment and support, ensuring routine maintenance procedures are adhered to.
- Identify defective or failed equipment and provide timely solutions.
- Coordinate and schedule regular maintenance of all audio-visual equipment, conducting system checks and audits to ensure optimum functionality.
- Develop, update, and effectively communicate documentation and processes to enhance user experience and promote self-service.
- Serve as Project Manager for assigned AV projects.
- Install and maintain audio-visual equipment including display devices, projectors, televisions, camera systems, video teleconferencing systems, microphones, and speakers.
IT Operations (20%)
- Oversee assigned daily IT operations, ensuring effective coordination between the JCCSF and our IT provider.
- Receive and review IT tickets, make approval decisions and seek the necessary information for unresolved issues.
- Coordinate staff workstation requirements and the building-wide computer replacement schedule.
- Maintain user-based IT account lists including termination reports, active accounts, and distribution lists.
- Coordinate cybersecurity training and manage follow-up activities to ensure staff compliance.
- Coordinate weekly meetings, IT projects and initiatives, including change management, communication, and training.
- Manage emergency IT equipment and supplies, ensuring readiness for critical situations.
- Handle IT service vendor accounts and track monthly invoices for accuracy.
- Reconcile and track IT credit card expenses to maintain financial transparency.
- Serve as Project manager for assigned IT projects, overseeing their successful implementation and completion.
WORKING CONDITIONS:
This position works on-site in the JCCSF facility.
PHYSICAL REQUIREMENTS:
Ability to lift up to fifty (50) pounds.
Ability to work at extended heights using ladders and aerial lifts.
STATUS:
Benefited, non-exempt
COLLECTIVE BARGAINING UNIT CLASSIFICATION:
Professional III
HOURS:
Full-time. The work schedule includes weekends and evenings, per event calendar and subject to change.
REQUIREMENTS:
- Minimum of three years of continuous experience in event production and audio-visual management.
- Senior level AV and Video Conferencing skills.
- Excellent organizational and time management skills with proven ability to manage multiple priorities.
- Knowledge of safety regulations and standards related to audio visual equipment and systems.
- Hands-on experience in live mixing sound, video projection setups and best practices (aspect ratio, screen resolutions), Mac and PC computers, and general electrical knowledge.
- Experience in live video recording, camera operating, directing/switching, a plus.
- Enthusiastic approach to solving technical challenges.
- Independent and confident thinking, self-motivation, and determination
- Ability to work and keep a calm demeanor under pressure and tight deadlines.
- Good written and verbal communication skills
- Must have critical thinking and problem-solving skills.
- Responsible and reliable, capable of working alone as well as part of a team.
- CTS and CTS-I Certifications preferred.
$55,000 - $65,000
Agency Information:Urban and inclusive, the Jewish Community Center of San Francisco (JCCSF) celebrates our vibrant city and its people. We explore Jewish culture and traditions as a pathway for joyful, meaningful living. We're a community for everyone, using the power of gathering together to share, inspire, support and restore. The JCCSF is located in San Francisco, CA at 3200 California Street (at Presidio).
Source : JCCs of North America