Audio/Visual Support Specialist - Delmock Technologies Inc

About Our Company:

Delmock Technologies, Inc. (DTI), is a leading HUBZone business in Baltimore, known for delivering sophisticated IT (Information Technology) and Health solutions with a commitment to ethics, expertise, and superior service. Actively engaged in the local community, DTI creates opportunities for talented residents while maintaining a stellar reputation as an award-winning contractor, earning accolades like the Government Choice Award for IRS (Internal Revenue Service) Systems Modernizations.

Audio/Visual Support Specialist

Location: Washington Suburban Sanitary Commission (WSSC), Water Division

Address: Laurel, Maryland

Role Overview:

Delmock Technologies, Inc. is seeking a skilled Audio/Visual Support Specialist to join our client's team at the Washington Suburban Sanitary Commission (WSSC). This role involves supporting the installation, maintenance, and Inventory of audio-visual equipment and video control systems, ensuring that all systems function optimally for the client’s operational needs.

Key Responsibilities:

• Manage and support video control and distribution systems to ensure seamless operation.
• Perform installation, configuration, maintenance, and troubleshooting of audio-video equipment, including video conferencing and projection systems.
• Oversee daily inventory management, including receiving shipments, scanning assets into the Asset Management Tool, and organizing assets in designated locations.
• Perform preventative maintenance, recycling, and move/retrieve assets marked for disposal.
• Remove and label storage devices from assets designated for disposal, ensuring proper degaussing as needed.
• Ensure client users have access to fully operational equipment and provide support as necessary.
• Collaborate with on-site teammates and other stakeholders to meet the needs of the assignment.
• Participate in imaging end points and PC replacement activities to support system upgrades and replacements.

Minimum Requirements:

• High School Diploma or equivalent.
• At least 3 years of relevant IT and AV support experience.
• knowledge of audio-video equipment, particularly video conferencing systems and projection technologies, including platforms such as Zoom, Microsoft Teams, and Cisco WebEx.
• Experience working with ServiceNow for Asset Management.

Preferred Skills:

• Associate’s degree or higher.

Recently ranked as high as #3 among HUBZone Companies in a GOVWIN survey, DTI offers a dynamic environment for those passionate about impactful projects, community involvement, and contributing to top-ranking Federal and State Commissionaires project support teams.

At DTI, we balance continuous growth and innovation with a strong dedication to corporate social responsibility. Join our talented team and be part of a company that values both professional excellence and community impact. Explore the exciting career opportunities awaiting you at DTI!

DTI is committed to hiring and maintaining a diverse workforce. We are an equal opportunity employer making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class.