Audio Visual Specialist - Chicago, IL - OfficePro Inc.

OfficePro Inc, a Washington DC based technical training and recruiting company, is looking for a skilled and highly motivated Audio-Visual Onsite Maintenance Technician in the Chicago area to work in partnership with the customer, management team, and global help desk to provide onsite premises support for conference room setups and end-user meeting support.

Duties include:

• Previous experience in supporting Audio-Visual clients at the C-Suite/Executive level in a corporate and commercial environment
• Strong ability to troubleshoot audio in conference room space specifically with DSP AMX/Biamp experience and ability to push code
• Experience in a conference room setting with Audio-Visual equipment that includes Crestron, & Cisco Conference Room Technology, Zoom Unified Communication, Shure Microphone and basic commercial AV Technologies
• Ability to troubleshoot and break/fix on integrated systems mentioned with previous experience in doing so.
• Room sweep and preventative maintenance support
• Tier 1 Audio Visual Break/Fix Support in commercial, auditorium and conference room space
• Live event support with basic understanding of audio and signal flow
• Own, support, maintain and troubleshoot industry leading Audiovisual & control systems for customers conference rooms/centers, multipurpose rooms, auditoriums, Unified Communication (UC) & cloud platforms
• White Glove support for video & audio conferencing, video switching, digital video transport, projection, sound & microphone reinforcement, audio distribution, scheduling panels, etc.
• Assist with customer meetings/functions that require use of existing AV infrastructure
• Responsible for troubleshooting hardware and applications, providing technical support & problem solving

Experience Required:

• Previous experience with Audio Visual Integrated Systems consisting of Crestron, Shure Microphone, Basic Signal/Audio flow and AMX/Biamp
• Zoom troubleshooting experience
• Previous live event support
• Previous White Glove experience in a commercial and corporate setting
• Good communication and customer support skillset
• Self-motivated technician with go getter energy to train and learn additional skillset
• Must be able to work five days per week onsite from 8:00 am - 5:00 pm

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Onsite AV Support: 1 year (Required)
• Audio Visual: 1 year (Required)
• DSP Audio: 1 year (Required)

Ability to Relocate:

• Chicago, IL 60603: Relocate before starting work (Required)

Work Location: In person